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Lumen
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Madison, Wisconsin
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impact. Join us as we digitally connect the world and shape the future.
The Role
The Service Delivery Representative is responsible for ensuring a positive customer experience through the effective
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Lumen
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Madison, Wisconsin
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, and community organizations to celebrate the opportunities Lumen’s gigabit fiber internet service
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Lumen
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Madison, Wisconsin
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Madison, Wisconsin
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organizations, including Sales, Service Activation, Access Management, Carrier Relations, Customer Financial Services, Service Management, Legal and Internal Audit to coordinate activities in order to ensure service
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Lumen
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Madison, Wisconsin
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
...
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Lumen
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Madison, Wisconsin
...
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advanc
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Lumen
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Madison, Wisconsin
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methodologies are followed to ensure effective monitoring, control, and support of service delivery and
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Lumen
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Madison, Wisconsin
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achieve more in their global applications infrastructure through value-added “service wrappers”. The ... practices, processes, and tools to streamline service delivery, optimize resource utilization, and ensure
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Lumen
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Madison, Wisconsin
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the door and advocate for the Service Design Group and Experience Strategy & Partner Experience teams
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Lumen
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Madison, Wisconsin
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.
Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to
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Lumen
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Madison, Wisconsin
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Madison, Wisconsin
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customer facing position
The Customer Engagement Associate II provides service to assigned territories ... goals and objectives. Additional responsibilities may include assisting customer with service migrations
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Lumen
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Madison, Wisconsin
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, Marketing, Solutions/Technology experts, Sales Support, Service Delivery, etc. for new account pursuit
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Lumen
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Madison, Wisconsin
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Madison, Wisconsin
...
quickly understand technical aspects of product/service, both from a functionality perspective but also
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Lumen
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Madison, Wisconsin
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as Customer Success, Product Marketing, Solutions Technology experts, Sales Support and Service
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Lumen
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Madison, Wisconsin
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About Lumen
Lumen connects the world. We are igniting business growth by connecting peopl
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Lumen
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Madison, Wisconsin
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-Service, NFV, MEF/Carrier Ethernet, TCP/IP, BGP, Internet, MPLS, SASE, DDOS, Network Security, Cloud
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Lumen
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Madison, Wisconsin
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solutions design with certain products/applications.
Technical Knowledge: Networks-as-a-Service, NFV
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Lumen
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Madison, Wisconsin
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part of our sales eco-system to develop and document customer requirements, solution designs, service ... Lumen personnel on questions or issues arising from service.
Research, define, and document service
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Lumen
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Madison, Wisconsin
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Madison, Wisconsin
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and document customer requirements, solution designs, service configurations, and project scopes of ... or issues arising from service.
Research, define, and document service change requests where
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Lumen
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Madison, Wisconsin
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, service configurations, and project scopes of work in support of the delivery of network and IT solutions ... customers and internal Lumen personnel on questions or issues arising from service.
Research, define
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Lumen
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Madison, Wisconsin
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, service configurations, and project scopes of work in support of the delivery of network and IT solutions ... customers and internal Lumen personnel on questions or issues arising from service.
Research, define
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Lumen
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Madison, Wisconsin
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, solution designs, service configurations, and project scopes of work in support of the delivery of network ... education to customers and internal Lumen personnel on questions or issues arising from service
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Lumen
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Madison, Wisconsin
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Madison, Wisconsin
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document customer requirements, solution designs, service configurations, and project scopes of work in ... from service.
Research, define, and document service change requests where needed in support of
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Lumen
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Madison, Wisconsin
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including installation, service, and changes. Establishes network operations schedules, work plans and ... excellent customer service skills. They must be effective in providing feedback in a timely manner. They
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Lumen
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Madison, Wisconsin
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Madison, Wisconsin
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early-stage customer development, with particular focus on our Network as a Service (NaaS) platform
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