JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you\'re working to help others. Position Overview The Service Operations Coordinator I will be the first point of contact for internal and external customers seeking support and/or information about installed equipment, as well as the management of that equipment\'s records and maintenance plans. This role is crucial to providing support to the Equipment Service teams, including work order coordination, internal and external customer communications, outsourcing and receiving of calibrated equipment and scheduling of technical services. This role will require an understanding of FDA, CAP/CLIA, or any other necessary agency, regulations to ensure proper adherence. Review of technical certificates/documentation is an important task that helps maintain adherence to the previously mentioned regulatory agencies. This role will require autonomy in decision making with limited supervisory oversight. In some instances, this role may oversee more than one site/location. Essential Duties Include, but are not limited to, the following: Demonstrate an entry-level understanding of regulatory requirements and expectations. Perform in-depth review of all documentation returned from external and internal teams to ensure compliance with above-mentioned regulatory requirements. Answer questions from site leaders and front-line technicians as it pertains to equipment managed by this role. Make decisions regarding maintenance plans and equipment coordination without the oversight/approval of a direct supervisor. Develop, manage, and maintain calibration schedules suitable for equipment being used across multiple Exact Sciences laboratory environments. Support the coordination of equipment to be sent out for external calibrations. Assist with inventory management. Provide concise and timely communication to internal and external customers. Assist in all aspects of project implementation as needed. Managing a site includes, but is not limited to: Setup, maintenance, organization of equipment records and spare parts inventory. In some instances management of more than one site is... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company\'s affirmative action program are available to any applicant or employee for inspection upon request. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/7FE57605821045BB