JOB REQUIREMENTS: Spherion is assisting our retail pharmacy client in their search for a Pharmacy Billing Specialist! The Pharmacy Billing Specialist will process customer bills and insurance claims. You will use your professional customer service skills to complete tasks while maintaining positive customer/client relationships. Highlights: - Temporary with the opportunity for permanent hire - Benefits upon permanent hire: Medical, dental, and vision insurance, 401K, paid holidays, PTO, and more are offered! - Pay Rate: \$20/hr - Schedule: Full-time, Monday-Friday, 8:00 am to 5:00 pm - Onsite in Madison, WI Responsibilities: - Research and establish patient eligibility coverage with insurance providers including private individuals and/or government entities - Reverify benefit coverage criteria as needed for claims follow-up. Accurately enter and/or update patient/insurance information into the billing system - Maintain and continually audit patient files and corresponding documentation necessary to defend third-party audits and ensure payer and company compliance - Provide assistance and timely response to all billing customer inquiries via phone or electronic communications - Research and resolve patient billing issues regarding insurance eligibility, coverage, and related benefits - Provide guidance and support to resident or responsible party by running Medicare plan comparisons during open enrollment and special enrollment periods. Proactively review patient profiles, drug regimens, and insurance coverage to evaluate options - May pursue payment from delinquent accounts and make payment arrangements - Process patient payments, returns, and credits. Transmit individual credit card payments as needed ***** OTHER EXPERIENCE AND QUALIFICATIONS: - High school diploma or equivalent degree - 1+ years of billing experience - Good computer proficiency - pharmacy operations system experience preferred - Excellent attention to detail and accuracy - Ability to communicate effectively and deliver exceptional customer service - Ability to excel in a fast-paced environment and deliver to deadlines ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.spherion.com/jobs/pharmacy-billing-specialistmadison44104878/ This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.