14143BRDepartment Name:HSP Child & Adol Psychiatry OP Location:Child/Adolescent Psych Hospital Job Description:The Patient Services Representative/Community Specialist facilitates the functioning of the Child and Adolescent Psychiatry Unit program in a variety of supportive functions to include, but not be limited to, the following:

• Child and Adolescent facility front entrance reception desk reception

• Support for the Child/Adolescent Intensive Outpatient Services (IOS) program.

• Facilitates outpatient registration and supports authorization processes.

• Provides professional staff clerical assistance and support in conjunction with the department Administrative Assistant.

• Secretarial support as assigned.

Why UnityPoint Health? 

• Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members. 

• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 

• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 

• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 

• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. 

• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

   

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/ 

Required Qualifications:

• High School Diploma or equivalent

• Experience in a customer service or administrative support role in a healthcare setting.

• CPR

• Knowledge of general MS office systems including Outlook, Word and Excel.

• Proficiency with keyboarding.

• Customer service experience

• Effective verbal and written communication skills

• CPI Training within 90 days of hire.

• Use of usual and customary equipment used to perform essential functions of the position.

Preferred Qualifications:

• Once or more years of experience in a Mental Health setting.

• Knowledge of registration processes, Epic Cadence program.

• Knowledge of medical terminology.

EEO/M/F/D/V

Auto req ID:14143BRZip Code:53719Compensation:Commensurate with experience.Job Title:Patient Services Rep-Community Specialist; 1.0FTE; Day/PM ShiftSite Address:8102 Wellness WayWork Schedule:Day/Pm shiftHours Per Week:40Status:Benefit Eligible City:MadisonFTE:1.0