JOB REQUIREMENTS: Job Summary: The Member Services Professional Interns will work under the direct supervision of the Coordinators of Member Services and manage the day-to-day member services operations of their respected facility, the Nicholas Recreation Center or Bakke Recreation & Wellbeing Center. This position will assist in the hiring, training, and development of approximately 70 student employees per facility. They will also actively manage the comprehensive campus recreation software, Fusion. Responsibilities: Arranges logistics, provides broad administrative oversight, and implements programmatic changes for one or more recreational programs to efficiently provide a broad range of recreational services to the institutional community. Develops marketing and communication materials for promotion to students, staff, and customers; and assists with recreational program staff recruitment and development. 25% Coordinates logistics for events and programs 5% Develops targeted communication plans and materials based on established goals 15% Identifies, proposes, and implements new or revised operational policies and procedures 40% Assists in implementing the staffing resource allocation plan including hiring, training, and supervision 5% Prepares and monitors budgets and purchases expenditures as needed 10% Engages in the Rec Well professional internship development curriculum, all staff meetings, divisional committees, and other professional development responsibilities and opportunities. Tasks: Assist in the management of all aspects of Member Services, including staffing/payroll, locker rentals, tours, and membership sales. Oversight of Member Service forms and recurring membership cancellations, which includes all member inquiries and concerns. Assist with the overall management of comprehensive campus recreation software, Fusion. Participate in member recruitment fairs, presentations, and initiatives. Assist with establishing and implementing short- and long-term goals, strategic initiatives, policies, operating procedures, and assessments related to member services. Assist in planning and support of Divisional and/or committee events such as Wisconsin Welcome... For full info follow application link. The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/566E7056D4064557