JOB REQUIREMENTS: Job ID: 21235 POSITION SUMMARY The IBE Programming Outreach Specialist will help develop, coordinate, and execute efforts that support new, one-time, and ongoing training, programming, events and projects across two core program units: Food Finance Institute (FFI), and IBE Special Projects whose external audiences include businesses, economic developers, partners/stakeholders, consultants and UW (Universities of Wisconsin) institutions. Working with program unit managers and IBE/FFI staff, the specialist will use project management, problem solving, marketing, customer service and technical skill sets to organize, promote and administer programming and outreach events across program units. This person reports to the Food Finance Institute\'s Content and Outreach Coordinator. MAJOR RESPONSIBILITIES Program Planning and Coordination Take primary ownership of in-person and virtual programming (including training, coaching, and other educational activities) for established programs as assigned, in collaboration with program unit leadership. Coordinate end-to-end programming logistics and administrative support including, but not limited to: programs calendar, registration pages, content creation, customer experience, training administration, and occasional live assistance to facilitate activities. Coordinate with and/or support contracted professionals to produce quality content and services as needed. Manage documentation of and assist with training on website management and content creation tasks. Provide customer service support for clients both seeking programming and actively enrolled in programming. Strengthen and reinforce quality client and customer data to ensure impact reporting can be effectively and consistently shared. Monitor data quality through data quality checks and balances, soliciting incomplete data, monitoring automations and workflows, and training on best practices. WORK LOCATION Telecommuting or hybrid work options may be available. The office location is located at 780 Regent Street in Madison WI. Preference will be given to candidates that reside within the state of Wisconsin. Telecommuting agreements are subject to change at any time. APPLICATION INSTRUCTIONS To ensure full consideration, please submit application materials as soon as possible. Applicant screening will begin immediately and be ongoing through 11:59 pm, Sunday, October 6, 2024. However, applications may be accepted until the position has been filled. 1. Go to the UWSA Applicant Portal to submit your materials online and select the appropriate applicant portal, either External Applicants or Internal Applicants and click on the position title that you want to apply for. 2. To receive full consideration, interested applicants are required to apply online and provide: Resume (PDF Format) Cover letter addressing your experience and education as it applies to all minimum and preferred qualifications (PDF Format) Failing to submit the required application documents may disqualify your application. 3. Submit your application. Questions may be addressed to: Sarah Haen, HR Business Partner, at sarah.haen@uwss.wisconsin.edu ***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM QUALIFICATIONS 3 years experience in project management, event planning, marketing, communications, public relations, journalism, digital media production, and/or equivalent combination of education and experience. Excellent verbal and written communication skills. Demonstrated experience managing social media platforms, including Twitter, Facebook, YouTube, LinkedIn, and other emerging platforms, as well as social media management tools, including Buffer. Experience in using a content management system for website implementation, maintenance, and content creation, with basic proficiency (or willingness to learn) WordPress and Canva. Proficiency in Microsoft Office and virtual meeting tools like Zoom Proficiency in MailChimp or similar email marketing tool. PREFERRED QUALIFICATIONS Bachelor\'s degree Proficiency in project management software such as Asana. Experience with or willingness to learn workflow automations (like Zapier). Demonstrated appreciation for data analysis and interpretation. Experience with and interest in growing design and video skills. KNOWLEDGE, SKILL AND ABILITIES Proven ability to interact and engage professionally with a diverse group of individuals and organizations. Demonstrated ability to manage multiple projects and consistently meet deadlines. ***** APPLICATION INSTRUCTIONS: Apply Online: www.careers.wisconsin.edu