Job Description:

• Estimate collision damages and prepare itemized damage appraisals outlining costs of parts, materials, and labor necessary to restore vehicles to their pre-loss condition.
• Work in AudaTex Estimating software.
• Travel to sites where the damaged vehicles are located, as well as in our facility.
• Correspond with customers over the phone and negotiating damage settlements.
• Draw accurate conclusions on vehicle total loss declarations based on damage assessments, manage customer interactions and expectations effectively during the claims process.
• Manage concurrent tasks throughout the claims process professionally and efficiently in accordance with operational standards.
• Communicate frequent status updates to the supervisor & management.
• Create, submit & gain proper approval for supplements.
• Work effectively with the parts department & technicians.

• Demonstrate great customer service skills, verbal/written communication skills, organizational skills and strong computer skills.

   

Physical Requirements:

• Ability to lift 5 -- 40 lbs.

• Requires moderate to high level of physical activity

   

Qualifications:

• Achieved 5 years of heavy truck estimating experience in either a heavy truck shop or insurance carrier preferred.
• Valid driver's license.
• High School Diploma or equivalent.
• Verifiable work history.
• ICAR certification preferred.

• Understanding and compliance with safety rules and practices as well as posted work rules and procedures.

   

Benefits:

401k, Medical, Dental, Vision, & Short-term Disability Insurance, Vacation Pay, Growth Opportunities, Paid Training, Family Owned & Operated, Long Term Job Security, & Discounts on products and services