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Clarity Software Solutions Accounts Receivable/Billing Specialist - Hybrid in Madison, Connecticut

Accounts Receivable/Billing Specialist - Hybrid

At Clarity, we pave the way to a seamless solution for healthcare document management for our clients, as they navigate through the evolving healthcare industry and increase member engagement.

We Offer:

  • Competitive compensation.

  • A full benefits suite including Medical/Dental & Vision plans.

  • 401k with company match.

  • A supportive and growth-oriented culture

  • Hybrid Schedule available

    Job Summary:

    The Billing & AR Specialist is responsible for ensuring timely and accurate billing of customers and organizing proper monitoring of accounts receivable. The Billing & AR Specialist is also responsible for proper invoicing within standard policies reflective of customer agreements. The Billing & AR Specialist works closely with the sales, legal, and accounting teams.

    Essential Functions:

  • Assist with accurate billing set up for new and existing clients with new products, with attention to contract language. This includes both monthly and ad hoc fees.

  • Ensure monthly invoices are processed in a timely manner and review for accuracy prior to distributing to customers.

  • Upload monthly invoices to customer external portals, as needed.

  • Coordinate reporting requirements for customers for additional non-standard invoicing support.

  • Provide customer support relating to billing questions, as required.

  • Manage monthly accounts receivable aging report, issuing past due notices to customers.

  • Monitor all outstanding balances and design various collection options to negotiate on collections.

  • Manage email correspondence as it relates to AR and customer invoicing requirements.

  • Provide annual and interim audit assistance with external auditors, as required.

  • Prepare excel spreadsheets, analyze data, and complete ad hoc assignments, as needed.

  • Communicate effectively and efficiently within the finance team and throughout Clarity.

  • Perform other duties as assigned by management.

    Education Required:

  • BS degree in finance or business administration.

    Knowledge & Experience:

  • A minimum of 2 years’ experience in billing and/or accounts receivable.

  • Excellent research, problem-solving, and time-management skills.

  • Familiarity with databases.

  • Proficiency in Microsoft Excel and Word.

  • Accounting software experience; NetSuite, a plus.

    Personal Attributes

  • Ability to work well under pressure in a fast-paced dynamic environment and adjust to change.

  • Ability multi-task. 

  • Fact based decision maker.

  • Maintain confidentiality. 

  • Independently prioritize workload and multitask. 

  • Interact with all levels of management.

  • Work with little or no direct supervision. 

  • Excellent verbal and written communication skills required.

    Physical Demands

  • Must be able to sit at a desk 80 percent of the time.

  • Must be able to occasionally move about inside the office to access file cabinets.

  • Must be able to operate a computer and multimedia equipment.

     

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