Description

We are seeking a Senior Fleet Solutions Manager to join our EU Global Fleet and Products (GFP) Team. In this role, you will be responsible for implementing and expanding fleet products, services, and programs for our AMZL last-mile delivery fleet, including the Fleet Service Center Network. These fleet offerings will include maintenance and repair services to support our Delivery Service Provider (DSP) partners.

Additionally, you will research, develop, and deploy innovative solutions to improve the uptime and performance of our delivery vehicles. This will involve collaborating with various internal teams, such as Workplace Health & Safety, Environment, Operations, and Process Engineering, as well as external vendors. Your focus will be on launching, expanding, operationalizing, and continuously improving our fleet solutions.

The candidate in this role will be required to travel more than 25% of the time.

Key job responsibilities

• Lead the business development and vendor scouting activities. Define the key requirements of the program from customer inputs.

• Operationalization of fleet service centers at the delivery stations; responsible from implementation and operationalization.

• Align with internal stakeholders and prepare & support the relevant approvals for on-site projects.

• Work directly with suppliers and contractors at the site. Manage the performance.

• Coordinate the EU wide rollout of services and their continuous improvement.

• Frequent leadership updates and communicate product issues.

• Manage correspondence and issues from DSPs, site operations and vendors. Product integration and support enablement of spoke sites into the Fleet Service Center network.

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

Basic Qualifications

• A degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) or equivalent experience.

• Relevant experience working in an operations, supply chain, transportation, project management or management consulting role.

• Relevant experience of communicating with a wide range of stakeholders.

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. 

• Relevant experience in engineering or facilities equipment as well as maintenance and safety procedures.

• Experience launching and managing buildings or projects.

• Previous automotive industry and fleet management experience, including service, maintenance and repair.

• Delivery Station and/or Delivery Service Partner experience.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.