Description

We are working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity. Come work on the Amazon Robotics – Mechatronics & Sustainable Packaging (MSP) Team! We are looking for an outstanding Quality Management System (QMS) Design Manager, who will be responsible for defining, managing, and maintaining the MSP Quality Management System specifications by planning, coordinating, and executing internal assessments of operational and safety-critical processes. This leader will partner with (1) the internal Customers (Operations, Maintenance, Process, Ops Engineering, etc.) to ensure the Quality Management Systems specifications will meet their needs, (2) the QA Execution team to ensure alignment and consistency of the manual, virtual and process validation with the QMS specifications, (3) the QMS Implementation Lead to define, structure and build the QMS according to the identified specifications. The primary role of the MSP team is to drive future innovation across all aspects of Mechatronics and Packaging, across AI-powered industrial hardware/control machines such as robotic cells, autonomous vehicles, sortation, packing technologies and packaging materials. We drive strategic partnerships with key stakeholders such as Operations, RME, ACES, Supply Chain, Transportation, WW Design, etc. to ensure we deliver robust products that effectively integrate into the Amazon Fulfillment network. The QMS Design Manager will be responsible to oversee the definition, development, update, and maintenance of the MSP QMS specifications, manage the performance of the operational quality program and ensure communication and coordination with operational leaders in the identification of operational quality risks. A successful candidate will have strong analytical skills combined with business understanding, broad experience and exposure across multiple stake-holders and deep skills in quality management processes and standards and complex systems integration and validation, which include a high degree of ambiguity. They will work successfully across multiple large engineering, testing and operations teams at a strategic level and drive quality across all our Products. This candidate requires strong attention to detail, excellent communication skills, collaboration, analytical and abstract thinking, time management and organizational skills. This position can also be based in Germany (Berlin/Dusseldorf) and London.

Key job responsibilities

• Connect with internal customers (Operations, RME, ACES, PE, OpsEng, WWDE, etc.), to capture their feedback and translate them into QMS specifications

• Gather, define, update and maintain the MSP QMS specifications and support their implementation.

• Analyze and perform audits on internal MSP product quality process specifications, ensuring they meet customer requirements.

• Cooperate with MSP Safety and Compliance Team to ensure consistency of QMS specifications with the MSP Safety Management System.

• Act as point of contact and subject matter expert for the organization on QMS and operational quality.

• Support in managing QMS scope, budget, schedule, issues, risk, communication and other elements as needed.

• Define MSP products quality metrics and support their implementation.

• Support the adherence of product testing and validation to the QMS processes and procedures

• Maintain compliance of the QMS specifications with federal, state, local, and organizational laws, regulations, guidelines, and policies.

Basic Qualifications

• Experience in quality assurance engineering

• Experience in automation testing

• Experience in manual testing

• Experience as QA lead on medium to large sized projects

Preferred Qualifications

• Experience with at least one automated test framework like Selenium or Appium

• Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.