Description

Join the EU Seller Services organization where you will be contributing to building Europe's most trusted marketplace for Sellers to thrive locally and globally! As part of our Learning and Development (L&D) team, you will have an instrumental role in driving business performance and supporting our employees’ productivity. We are looking for a customer-obsessed and results-oriented L&D Project Manager. You will own learning and knowledge management initiatives targeting our Seller recruitment and account management teams, helping them ramp up faster and do their jobs more efficiently by offering the right trainings at the right time and enabling quick access to required resources. You will be the voice of the learner and will ensure their needs are at the forefront of every deliverable. You are knowledgeable in adult learning strategies for performance-based outcomes. You are resourceful, enjoy working with business stakeholders, influencing without authority, using data for decision making in a fast-paced environment.

Key job responsibilities

• Develop strong relationships with stakeholders (business leaders, subject matter experts, etc.) to identify learning needs and address them through the most effective and efficient solutions

• Own the continuous improvement of our training catalog and/or knowledge hub to make sure our employees can quickly find the right resources for just-in-time learning, thus saving employee time

• Build and continuously improve our training scheduling/assignment mechanisms that help ensure that every minute our employees invest in training is time well spent

• Design and deliver self-paced/live trainings

• Ensure we use learning tools/systems in the most efficient way

• Use data and analytics to measure and increase the impact and effectiveness of the initiatives you own

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

Basic Qualifications

• Experience in L&D supporting Commercial / Marketing Teams

• Proven ability to design, develop, and implement successful learning programs and initiatives

• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines

• Strong analytical skills and experience using data to inform decision-making

• Excellent communication skills, with the ability to effectively communicate with stakeholders at all levels of the organization

• Strong proficiency in Microsoft Office and other relevant software tools

Preferred Qualifications

• Experience in a business role (e.g., as an Account Manager, Sales or Business Development)

• Experience managing a Learning Management System (LMS)

• Experience in knowledge management initiatives

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.