Description

Amazon World Wide Operations is seeking a Program Manager to drive continuous improvement safety projects. If you have a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to pioneer new ways of thinking, designing and delivering in our fast-paced environment. Apply now to be a part of the most exciting new ideas that are shaping the future of Amazon. The Workplace Health and Safety (WHS) Program Manager will oversee complex projects with critical safety impact. This role requires coordinating change management processes, driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities

• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

• Partner with customers, internal/external teams, and engineering teams to assess risk and determine what projects require additional risk assessment and in what priority order

• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

Basic Qualifications

• Experience in program or project management

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• University Degree in Occupational Health or Safety

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Experience leading process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.