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Lumen
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Austin, Texas
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impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer Success Advocate is a customer-facing role that ensures our small and medium-sized customers are wildly
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Lumen
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Austin, Texas
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internal stakeholders to identify and implement solutions that optimize our customer service operations ... customer service excellence and a desire to contribute to a positive customer experience.
**Compensation
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Lumen
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Austin, Texas
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, USPS, the Social Security Administration, VA and others - by deepening customer relationships ... C-Level customer relationships in top accounts.
Ensuring territory revenue, bookings, and
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Lumen
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Austin, Texas
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customer facing position
The Customer Engagement Associate II provides service to assigned territories ... goals and objectives. Additional responsibilities may include assisting customer with service migrations
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Lumen
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Austin, Texas
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positioning strategy, customer needs analysis, sales opportunity development, service improvement planning
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Lumen
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Austin, Texas
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management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during consultative and transactional
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Lumen
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Austin, Texas
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management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during consultative and transactional
...
-
Lumen
-
Austin, Texas
...
impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer
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Lumen
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Austin, Texas
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partner teams with early-stage customer development, with particular focus on our Network as a Service ... enable new opportunities for the Lumen account teams to pursue.
Coach the sales and customer success
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Lumen
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Austin, Texas
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providing end to end customer sales and service, in-depth product knowledge and support for the sales ... , and customer focused sales efforts for a team of MDU account managers.
Participate in community
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Lumen
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Austin, Texas
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in customer service by wowing each customer with each transaction. Even if the neighbor is not or elects not be a customer, we want them to leave the conversation with a great feeling about Lumen and the
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Lumen
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Austin, Texas
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enable new opportunities for the Lumen account teams to pursue.
Coach the sales and customer success ... the mix of solutions sold.
The Main Responsibilities
Will support early-stage customer
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Lumen
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Austin, Texas
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management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during consultative and transactional
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Lumen
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Austin, Texas
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, improving customer satisfaction.
Develop a clear roadmap for achieving sourcing goals and communicate ... thrive in a fast-paced, dynamic, and changing environment, with agility, resilience, and a customer
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Lumen
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Austin, Texas
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all service levels including on-time performance for service installation and repair work ... , and a customer-centric mindset.
Compensation
The starting salary for this role differs based
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Lumen
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Austin, Texas
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Austin, Texas
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network operation centers (NOC) customers for all demand and scheduled maintenance to conform to customer ... participate in regular customer meetings, procedural reviews, audits, and other functions
Review and
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Lumen
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Austin, Texas
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management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during consultative and transactional
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Lumen
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Austin, Texas
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timely deployment of Infrastructure projects, meeting customer demand through analyzing current network ... external customer requirements, creates new network capacity solutions, assembles the required equipment
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Lumen
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Austin, Texas
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customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
• Partner ... impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer
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Lumen
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Austin, Texas
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customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
• Partner ... **
The Customer Success Advocate II is a customer-facing role that ensures our small and medium-sized
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Lumen
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Austin, Texas
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timely deployment of Infrastructure projects, meeting customer demand through analyzing current network ... external customer requirements, creates new network capacity solutions, assembles the required equipment
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Lumen
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Austin, Texas
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customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
• Partner ... impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer
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Lumen
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Austin, Texas
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customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
• Partner ... impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer
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Lumen
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Austin, Texas
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• Collection and analysis of customer network information
• Collection and analysis of packet trace information
• Recommend corrective actions based on analysis
• Provide customer education where
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Lumen
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Austin, Texas
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Austin, Texas
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and acceptance plans using corporate standards, best commercial practices and customer site standards ... new construction activities.
Understands and adheres to Federal, customer site and company
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Lumen
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Austin, Texas
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existing customer relationships in order to gain strategic positioning as well as retain existing revenue ... taking place within the customer’s organization, and makes recommendations about future courses of action
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Lumen
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Austin, Texas
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completion. The Project Manager is responsible for planning, organizing and managing the customer ... role participates in and leads the completion of complex solutions to meet customer needs & is engaged
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Lumen
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AUSTIN, Texas
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solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for ... customer spend with the company.
Identifies, bids on, negotiates, and closes new sales opportunities
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