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Lumen
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Washington, District Of Columbia
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customer facing position
The Customer Engagement Associate II provides service to assigned territories ... goals and objectives. Additional responsibilities may include assisting customer with service migrations
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Lumen
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Washington, District Of Columbia
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primary interface with both internal and external customers, the Customer Engagement Advocate II service ... responsibility of the Customer Engagement Advocate II is to provide sales and sales support for complex
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Lumen
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Washington, District Of Columbia
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positioning strategy, customer needs analysis, sales opportunity development, service improvement planning
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Lumen
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Washington, District Of Columbia
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management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during consultative and transactional
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Lumen
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Washington, District Of Columbia
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management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during consultative and transactional
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Lumen
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Washington, District Of Columbia
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impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer
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Lumen
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Washington, District Of Columbia
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-disciplined and provide prompt follow-up to all customer inquiries.
Must have excellent oral and written
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Lumen
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Washington, District Of Columbia
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partner teams with early-stage customer development, with particular focus on our Network as a Service ... enable new opportunities for the Lumen account teams to pursue.
Coach the sales and customer success
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Lumen
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Washington, District Of Columbia
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providing end to end customer sales and service, in-depth product knowledge and support for the sales ... , and customer focused sales efforts for a team of MDU account managers.
Participate in community
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Lumen
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Washington, District Of Columbia
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management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during consultative and transactional
...
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Lumen
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Washington, District Of Columbia
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enable new opportunities for the Lumen account teams to pursue.
Coach the sales and customer success ... the mix of solutions sold.
The Main Responsibilities
Will support early-stage customer
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Lumen
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Washington, District Of Columbia
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Washington, District Of Columbia
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in customer service by wowing each customer with each transaction. Even if the neighbor is not or elects not be a customer, we want them to leave the conversation with a great feeling about Lumen and the
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Lumen
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Washington, District Of Columbia
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, improving customer satisfaction.
Develop a clear roadmap for achieving sourcing goals and communicate ... thrive in a fast-paced, dynamic, and changing environment, with agility, resilience, and a customer
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Lumen
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Washington, District Of Columbia
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all service levels including on-time performance for service installation and repair work ... , and a customer-centric mindset.
Compensation
The starting salary for this role differs based
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Lumen
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Washington, District Of Columbia
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management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during consultative and transactional
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Lumen
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Washington, District Of Columbia
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timely deployment of Infrastructure projects, meeting customer demand through analyzing current network ... external customer requirements, creates new network capacity solutions, assembles the required equipment
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Lumen
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Washington, District Of Columbia
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timely deployment of Infrastructure projects, meeting customer demand through analyzing current network ... external customer requirements, creates new network capacity solutions, assembles the required equipment
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Lumen
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Washington, District Of Columbia
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customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
• Partner ... impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer
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Lumen
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Washington, District Of Columbia
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customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
• Partner ... impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer
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Lumen
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Washington, District Of Columbia
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customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
• Partner ... **
The Customer Success Advocate II is a customer-facing role that ensures our small and medium-sized
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Lumen
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Washington, District Of Columbia
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customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
• Partner ... impact. Join us as we digitally connect the world and shape the future.
The Role
The Customer
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Lumen
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Washington, District Of Columbia
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• Collection and analysis of customer network information
• Collection and analysis of packet trace information
• Recommend corrective actions based on analysis
• Provide customer education where
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Lumen
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Washington, District Of Columbia
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Washington, District Of Columbia
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and acceptance plans using corporate standards, best commercial practices and customer site standards ... new construction activities.
Understands and adheres to Federal, customer site and company
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Lumen
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Washington, District Of Columbia
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existing customer relationships in order to gain strategic positioning as well as retain existing revenue ... taking place within the customer’s organization, and makes recommendations about future courses of action
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Lumen
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Washington, District Of Columbia
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completion. The Project Manager is responsible for planning, organizing and managing the customer ... role participates in and leads the completion of complex solutions to meet customer needs & is engaged
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