The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.

Honeywell Process Solutions is a pioneer in automation control, instrumentation, and services for various industries including oil and gas, refining, energy, pulp and paper, industrial power generation, chemicals and petrochemicals, biofuels, life sciences, and metals, minerals, and mining. As a leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Our comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.

We are currently seeking a Field Service Support professional to join our team. In this role, you will be responsible for providing field service support for Honeywell HPS applications and products at customer locations. Your main responsibilities will include performing maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems such as EXPERION PKS and TPS/TDC300. You will be the primary face of Honeywell for the customer, responsible for the daily implementation, administration, and troubleshooting of the Honeywell HPS products installed at the customer location. Additionally, you will be required to develop and maintain strong interpersonal relationships with customer representatives and provide first response technical support. You will work closely with the Field Services Manager and LSS business functions to maintain and grow the business by identifying customer needs and providing solutions based on the HPS suite of products and services.

Key Responsibilities

• Perform DCS maintenance, including hardware and software components, field troubleshooting of common IO and loop problems, field troubleshooting of end devices, adding and deletion of TAGS/Points, and adding and modifying logic as per standard.

• Work with voltages up to 110VAC and 40VDC.

• Configure, maintain, and solve Honeywell hardware and software issues, including Experion PKS and other DCS hardware/software such as LCN and TPS.

• Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions.

• Troubleshoot network connections of Ethernet and coaxial cabling.

• Modify and edit HMI graphics

• Act as the focal point for Honeywell with the customer, providing technical solutions.

You Must Have

• Three years of experience with DCS, PLC, or Networking equipment

• Associate degree in a Technical/Engineering Field. Bachelor's degree preferred.

We Value

• Previous experience in field service support for automation control systems, preferably with Honeywell HPS applications and products.

• Strong knowledge of Honeywell control systems, including EXPERION PKS and TPS/TDC300.

• Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC/Networking experience.

• Experience with 3rd party controls. - Experience in virtualization hardware/software, setup, and network configuration. - Knowledge of open systems such as microcomputers and networking technologies.

• Strong written and verbal communication skills. Must be able to clearly articulate messages both technical and non-technical.

• Experience and training in Honeywell applications such as TPS/PMIO, EPKS/Series C, advanced applications (PHD, etc.), safety systems (FSC/SM), HMI, and SCADA (PLCs, ladder logic, etc.).

• Self-motivated and willing to work in demanding environments with little or no supervision. Takes initiative to be proactive.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.