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L.A. Care Health Plan
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Los Angeles, California
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Supervisor to ensure that Specialist provide accurate, timely, and quality responses. Ensure that all ... projecting or evaluating Compliance status. Assist Supervisor in reviewing the Specialists overall quality
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L.A. Care Health Plan
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Los Angeles, California
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accurate assignment of cases. Monitors closure of complaints and works with Quality Control Supervisor to
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L.A. Care Health Plan
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Los Angeles, California
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each work area are consistently met and that supervisors receive mentoring as appropriate to ensure
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L.A. Care Health Plan
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Los Angeles, California
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Supervisor, Customer Solution Call Center
Job Category ... Supervisor of the Customer Solution Call Center is responsible for the development of a successful and
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L.A. Care Health Plan
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Los Angeles, California
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, new processes and or process improvement. Assist Supervisor to ensure that Specialist provide accurate ... historical and/or current data to aid in projecting or evaluating Compliance status. Assist Supervisor in
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L.A. Care Health Plan
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Los Angeles, California
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, effectiveness and efficiency of job functions. Actively identifies and makes recommendations to supervisor ideas
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L.A. Care Health Plan
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Los Angeles, California
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works with the Claims Operations Supervisor to develop procedures ensuring the achievement of goals and
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L.A. Care Health Plan
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Los Angeles, California
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. Handle escalated calls. Back-up to calls as needed. Assist Supervisor to ensure that Representatives ... policies, procedures and standards are being met, as well as the organization's mission. Assist Supervisor
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L.A. Care Health Plan
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Los Angeles, California
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Quality Control Supervisor to resolve all database issues.
Prepare and analyze monthly appeal and
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L.A. Care Health Plan
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Los Angeles, California
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Quality Control Supervisor to resolve all database issues.
Prepare and analyze monthly appeal and
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