SPECIAL SERVICES OFFICER I-IV

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SPECIAL SERVICES OFFICER I-IV

Salary

$1,837.52 - $3,491.60 Biweekly

Location

City of Long Beach, CA

Job Type

Classified - Full-Time, Permanent

Job Number

F33AN-24

Department

Multiple Departments - (CL)

Opening Date

07/05/2024

Closing Date

7/19/2024 4:30 PM Pacific

• Description

• Benefits

• Questions

DESCRIPTION

Applications are available online beginning Friday, July 5, 2024, through 4:30 p.m., Friday, July 19, 2024.

This position qualifies for a $6,000 recruitment incentive. For more information click here.

Salary Information:

Grade I - $1,837.52 - $2,492.32 Bi-Weekly

Grade II - $2,121.52 - $2,900.96 Bi-Weekly

Grade III - $2,214.88 - $2,998.56 Bi-Weekly

Grade IV - $2,567.92 - $3,491.60 Bi-Weekly

VACANCY INFORMATION:

• There are multiple vacancies in Grade III ($2,214.88 - $2,998.56 Bi-Weekly) assigned to the Police Department Jail.

• This classification is also used in Public Works, Environmental Services/Street Sweeping Bureau, and Airport Operations Security.

• This classification is also used in the Airport Communications Center. These positions are unarmed and work in dispatch.

EXAMPLES OF DUTIES

Under general supervision, patrols or guards assigned areas. on specified shifts; protects property; regulates vehicular, pedestrian, or marine traffic; enforces rules, regulations, and laws; issues warnings, citations, or Notices of Violations; investigates and may apprehend and detain persons suspected of illegal activity; may guard, direct and/or supervise the activities of persons held in police detention facilities or in transport, related duties as required.

This is not an inclusive list. Additional examples of duties are listed in the Civil Service Commission-approvedSPECIAL SERVICES OFFICER I-IV (https://secure.neogov.com/employers/class_spec/detailed_class_specification.cfm?ClassSpecID=721479) Classification Specification.

REQUIREMENTS TO FILE

Applicants must meet ALL of the following:

• 18 years of age or older at the time of filing.

• A valid driver's license at the time of filing.

Applicants will waive the written exam and will be placed on the eligible list if they have achieved placement on the City of Long Beach Police Recruit Eligible List after November 2021(proof required)*.

Knowledge, Skills, and Abilities:•

• Ability to maintain the physical security of premises in a public environment; patrol or guard public buildings and property;

• Ability to enforce specified rules, regulations, and laws;

• Ability to guard and supervise persons in detention facilities;

• Ability to monitor pedestrian, vehicular or marine traffic;

• Ability to read and interpret a variety of written documents (regulations, policies, and procedures);

• Ability to write clear, accurate and legible reports;

• Ability to deal tactfully and courteously with the public;

• Ability to respond appropriately to emergency situations;

• Ability to speak clearly and effectively;

• Ability to stand and walk for extended periods of time.

• Ability to possess observation, writing, and communication skills.

• Ability to demonstrate human relations skills; be compassionate, culturally sensitive, and nondiscriminatory to a diverse population; possess leadership and public service qualities. Ability to exercise tact using interpersonal skills; solve problems and demonstrate mediation skills during highly confrontational situations.

• Ability to pass a thorough background investigation which includes a polygraph, psychological, and medical examination. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, DMV record, criminal history, military service records, financial status, legal history, drug use, and related areas.

Willingness to work nights, shifts, mandatory overtime, holidays, and/or weekends as scheduled, and to attend training programs.

Positions in the Police Department must have the willingness and ability to participate and complete in a city-paid In-Custody Training prior to the completion of probation (if not already obtained).

Some positions require the use of firearms and to carry them during duty hours.

SSO III and SSO IV positions in Airport Operations will have the opportunity to attend P.O.S.T. module academy Level III, II, and I.

Applicants must be able to pass a thorough background investigation prior to appointment. A valid motor vehicle operator’s license and a current DMV driving record must be submitted to the hiring department at the time of the selection interview.

DESIRABLE QUALIFICATIONS:

Prior experience working in a detention center. Completion of the Board of State Community Corrections (BSCC) In-Custody Training. Completion of accredited coursework in laws of arrest and use of firearms, water safety, or lifesaving; certificates in CPR/First Aid; PC832 (Proof Required)* and/or; effective use of personal computers and related software applications; bilingual skills in English/Spanish or English/Southeast Asian languages.

*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proof submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate a field of study and degree conferred date. Candidates who possess degrees from colleges or universities outside the United States must attach proof of educational equivalence at the time of filing.

SELECTION PROCEDURE

Application and Supplemental Application...................................................... Qualifying

Written Examination ……………………………………………………................................... Qualifying

(Candidates placed on a Police Recruit eligible list since November 2021, may waive the written examination.)

A minimum rating of 70 must be attained in order to pass the examination. Certification by score bands will be considered based on analysis of exam results. The resulting eligible list will remain in effect for at least one year. Screening of applicants will be conducted on the basis of application and required supplemental application submitted. Only those candidates showing the strongest backgrounds on the basis of comparative analysis willbe invited to the examination process. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified.

In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all opencompetitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.)

If you have not received notification within two weeks after close filing, please contact the Civil Service Department at (562) 570-6202.

EQUITY AND INCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.

This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.

J.O.B. F33AN-24 MC:SSO 07/03/2024

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

· Medical and Dental Insurance

· Life Insurance

· Retirement Plan (P.E.R.S.)

· Paid Vacation, Personal Holidays and Sick Leave

· Deferred Compensation

· Credit Union Membership

· Free Bus Transportation (Long Beach Transit)

· Flexible Spending Accounts

· Free Employee Parking

· Paid Parental Leave*

*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

01

INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached, but may not be substituted in lieu of the required application forms (i.e., responses should NOT state "see resume"). Please be advised that failure to answer required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline. Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. If you require assistance, please call our customer service line at (562) 570-6202 during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday or email civilservice@longbeach.gov and include JOB TITLE in the subject line .Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job?

• Yes

• No

  02

  REQUIREMENTS TO FILE:Applicants must meet ALL of the following:-18 years of age or older at the time of filing.-A valid driver's license at the time of filing. Applicants will waive the written exam and will be placed on the eligible list if they have achieved placement on the City of Long Beach Police Recruit Eligible List after November 2021 (proof required)*.Select the option that best describes your situation.

• Are you 18 years of age or older?

• I am not 18 years of age or older at the time of filing. I understand that selecting this option will disqualify me from this application.

  03

  REQUIREMENTS TO FILE cont'd:Applicants must meet ALL of the following: -18 years of age or older at the time of filing.-A valid driver's license at the time of filing.Applicants will waive the written exam and will be placed on the eligible list if they have achieved placement on the City of Long Beach Police Recruit Eligible List after November 2021 (proof required)*.Select the option that best describes your situation.

• Do you have valid driver's license?

• I do not have a valid driver's license. I understand that selecting this option will disqualify me from this application.

  04

  REQUIREMENTS TO FILE cont'd:Applicants must meet ALL of the following: -18 years of age or older at the time of filing. -A valid driver's license at the time of filing.Applicants will waive the written exam and will be placed on the eligible list if they have achieved placement on the City of Long Beach Police Recruit Eligible List after November 2021 (proof required)*.Select the option that best describes your situation.

• I have achieved placement on the City of Long Beach Police Recruit Eligible List after November 2021 (proof required)*

• I have not achieved placement on the City of Long Beach Police Recruit Eligible List after November 2021 (proof required)* THIS OPTION DOES NOT APPLY TO ME.

  05

  DESIRABLE QUALIFICATIONS: Prior experience working in a detention center. Completion of the Board of State Community Corrections (BSCC) In-Custody Training. Completion of accredited coursework in laws of arrest and use of firearms, water safety, or lifesaving; certificates in CPR/First Aid;mPC832 (Proof Required)* and/or; effective use of personal computers and related software applications; bilingual skills in English/Spanish or English/Southeast Asian languages.Select all that apply.

• Prior experience working in a detention center.

• Completion of the Board of State Community Corrections (BSCC) In-Custody Training.

• Completion of accredited coursework in laws of arrest and use of firearms.

• Completion of accredited coursework water safety.

• Completion of lifesaving; certificates in CPR/First Aid.

• Completion of PC832.

• Effective use of personal computers and related software applications.

  06

  DESIRABLE QUALIFICATIONS cont'd: Do you have bilingual skills in English/Spanish or English/Southeast Asian languages?Select all that apply.

• Spanish

• Khmer

• Vietnamese

• Other Southeast Asian Language

  07

  ACKNOWLEDGEMENTSBy answering yes, I understand that proof of required documents must be submitted as attachments at the time of filing. I also understand that failure to submit all required documents at the time of filing will result in my application being considered incomplete. Proofs for this position may include: college transcripts/degrees and/or DD-214 Member 4 Form, if claiming veteran's preference. Please note that candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.

For information on evaluation services:Education Evaluation Services (http://www.longbeach.gov/CivilService/Media-Library/Documents/Job-Opportunities/Education-Evaluation-Services/ )

• Yes

  08

  I understand that if I am offered employment I will be required to successfully pass a thorough background investigation prior to appointment. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, DMV record, criminal history, military service records, financial status, legal history, drug use and related areas. Do you understand this requirement?

• Yes

• No

  09

  By answering "yes", I understand that the City of Long Beach utilizes electronic mail (email) to notify applicants of important information related to job applications submitted online through Governmentjobs.com. As an applicant, if I do not wish to receive emails from the City of Long Beach and decide to unsubscribe from email notifications and/or text messages, I may miss important information (i.e. employment opportunities) regarding the status of any job applications that I submit online. If you have questions or need clarification, please contact the Civil Service Department at (562) 570-6202.

• Yes

  10

  By answering "Yes" and submitting this application, I certify the following:1) I have personally completed the information provided and it is accurate and complete to the best of my knowledge; and 2) I understand that any falsification may cancel any terms, conditions, or privileges of employment. I understand and acknowledge the statements above.

• Yes

  Required Question

Agency

City of Long Beach

Department

Multiple Departments - (CL)

Address

Civil Service Department

411 W. Ocean Blvd., 4th Fl

Long Beach, California, 90802

Phone

(562) 570-6202

Website

https://www.governmentjobs.com/careers/longbeach

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