Compass Group, North America Multi-Service Resident Regional Director of Operations (EVS/FANS/PT) in Long Beach, California
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.
Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Working as a Multi-Service Resident Regional Director of Operations, you will be responsible for Environmental Services, Food & Nutrition Services and Patient Transportation at a large hospital account. You will be responsible for managing client relations along with ensuring that all services offered to the customer are of superior quality.
Responsible for department’s financial data and statistics
Monitoring of unit expenditures
Develops and recommends department operating budget and ensures the department operates within budget
Coordinates housekeeping (EVS), food and nutrition services (FANS) and patient transportation (PT) activities with other departments
Actively communicates with administration and other hospital departments
Plans, organizes, directs, coordinates, and supervises functions and activities of the department
Establishes work standards and work flow
Establishes and implements policies and procedures for departmental operations
Encourages and mentors staff creativity and innovation
Ensures compliance with all regulatory agencies
Proactive in the achievement of facility goals and objectives
Demonstrates quality leadership in meeting performance plans
Develops and maintains job descriptions for department staff
Encourages staff to participate in education programs
Four year college degree and equal related experience required
Six years of housekeeping, food and nutrition services or patient transportation management experience at a large hospital account required
Multi-site account management experience
Must have the ability to analyze and interpret financial and other data
General business acumen
Excellent interpersonal skills
High customer service and quality attitude
Ability to work under pressure and meet established goals and objectives
Public speaking skills
Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Associates at Crothall are offered many fantastic benefits.
Life Insurance/ AD
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Identity Theft Protection
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 1022129
Compass Group, North America
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