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Compass Group, North America Multi-Service Resident Regional Director of Operations (EVS/FANS/PT) in Long Beach, California

Crothall Healthcare

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

Working as a Multi-Service Resident Regional Director of Operations, you will be responsible for Environmental Services, Food & Nutrition Services and Patient Transportation at a large hospital account. You will be responsible for managing client relations along with ensuring that all services offered to the customer are of superior quality.

Responsibilities:

  • Responsible for department’s financial data and statistics

  • Monitoring of unit expenditures

  • Develops and recommends department operating budget and ensures the department operates within budget

  • Coordinates housekeeping (EVS), food and nutrition services (FANS) and patient transportation (PT) activities with other departments

  • Actively communicates with administration and other hospital departments

  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department

  • Establishes work standards and work flow

  • Establishes and implements policies and procedures for departmental operations

  • Encourages and mentors staff creativity and innovation

  • Ensures compliance with all regulatory agencies

  • Proactive in the achievement of facility goals and objectives

  • Demonstrates quality leadership in meeting performance plans

  • Develops and maintains job descriptions for department staff

  • Encourages staff to participate in education programs

Preferred Qualifications:

  • Four year college degree and equal related experience required

  • Six years of housekeeping, food and nutrition services or patient transportation management experience at a large hospital account required

  • Multi-site account management experience

  • Must have the ability to analyze and interpret financial and other data

  • General business acumen

  • Excellent interpersonal skills

  • High customer service and quality attitude

  • Ability to work under pressure and meet established goals and objectives

  • Public speaking skills

  • Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements

  • Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required

  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Crothall are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 1022129

Crothall Healthcare

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