COMMUNITY RELATIONS SPECIALIST (PROGRAM SPECIALIST)

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COMMUNITY RELATIONS SPECIALIST (PROGRAM SPECIALIST)

Salary

$68,000.00 - $78,000.00 Annually

Location

City of Long Beach, CA

Job Type

Unclassified - Full-Time, Permanent

Job Number

CM24-024

Department

CITY MANAGER (UC)

Opening Date

10/02/2024

Closing Date

10/16/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

DESCRIPTION

DESCRIPTION

Reporting to the Manager of Special Events and Filming under the City Manager’s Office, the Community Relations Specialist functions as a representative for Special Events and Filming in the community. The Community Relations Specialist serves as a knowledgeable resource to the public about Special Events and Filming policies, procedures, and processes. The position is expected to answer on behalf of the Special Events and Filming Office and the City of Long Beach and will be on-call to answer community concerns. Key duties include facilitating community meetings, and crafting marketing materials and press releases promoting or informing about Special Event and Filming activity. The ideal candidate will be a self-starter who possesses exceptional interpersonal, verbal and written communication skills, the ability to motivate others, establish trust and credibility, and develop effective working relationships with community partners and work closely with departmental staff.

EXAMPLES OF DUTIES

• Conduct in-person and remote meetings, addressing community concerns regarding Events and Filming.

• Plans and supports large-scale Special Events, working with internal departments and community partners.

• Communicate key issues regarding pertinent Event and Filming updates with internal Government Departments and external Community partners.

• Addresses diversity of concerns in the community with sensitivity and knowledge.

• Develops and manages content for the City’s Special Events and Filming calendar, webpage, and social media, creating a unified messaging to publicize Special Events and Filming activity.

• Draft Press Releases and work with Public Information Officers (PIOs) to respond to inquiries from media and members of the public.

• Other projects and duties as assigned.

REQUIREMENTS TO FILE

EDUCATION

• Graduation from an accredited university or college with a Bachelor’s degree in Public Relations, Journalism, Communications, English, Public Affairs, Public Administration or a closely related field; and/or similar experience in Public Communications OR

• Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis.

EXPERIENCE

• One (1) year of recent related experience in special events, communication, or social media content.

ADDITIONAL REQUIREMENTS

• Possess a valid California Driver’s License.

• A flexible schedule to participate in evening, weekends, and holidays is required.

• Bilingual in English and in one other language (Spanish, Khmer, Tagalog) is preferred but not required.

IDEAL CANDIDATE

• Strong problem-solving and conflict-management skills.

• Demonstrates meticulous attention to detail, thrives in high-pressure environments, and consistently delivers exceptional, empathetic customer service.

• A strong commitment to equity, inclusion, and collective impact, with the ability to work effectively in a diverse team environment.

• Strong writing, verbal, and analytical skills, with the ability to handle complex issues in a clear, concise manner.

• Experience managing multiple projects under tight deadlines, working both independently and collaboratively.

• Ability to develop and maintain effective relationships with internal departments, government leadership, and diverse range of community members of all ages.

• Knowledge of interpreting community needs, cultural and linguistic sensitivities, with an understanding of internal government structures and communications.

• Proficiency in digital communications platforms (Constant Contact, Sprout Social), design software (Adobe, Canva), social media tools, and content management systems.

• Ability to deal effectively with the public in difficult situations.

• Maintain a monthly public facing events newsletter.

SELECTION PROCEDURE

This recruitment will close at 11:59 PM Pacific Time on Wednesday, October 16.To be considered, please submit an online application, including acover letter, resume, and proof of education in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration.

Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please call(562) 570-6913.

The City of Long Beach is anEqual Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about theApplicant Appeal Processby visitingApplicant Appeal Process (longbeach.gov) (https://www.longbeach.gov/hr/about-us/talent-acquisition/applicant-appeal-process/) .

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call(562) 570-6913 .

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

• Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security.

• Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected.

• Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000.

• Disability Insurance: City-paid short-term and long-term disability insurance.

• Management Physical: Annual City-paid physical examination.

• Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service.

• Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year.

• Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits.

• Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion.

• Transportation Allowance: $450 per month.

• Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well.

• Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses.

• Flexible/Hybrid Work Schedule: Available (subject to City Manager approval).

• Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Management positions - Refer to the Job Posting brochure included in the job posting.

01

INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Do you understand these instructions?

• Yes

• No

  02

  MINIMUM REQUIREMENTSPlease indicate if you possess a Bachelor's degree from an accredited college or university in a related field.

• Yes, I possess a Bachelor's degree.

• No, I do not possess a Bachelor's degree but I have at least four (4) years of experience to substitute the required education.

• No, I do not possess a Bachelor's degree AND I do not have at least four (4) years of experience to substitute the required education.

  03

  Do you have one (1) year of recent related related experience in special events, communication, social media content?

• Yes, I have one (1) year of recent related related experience in special events, communication, social media content.

• No i do not have one (1) year of recent related related experience in special events, communication, social media content.

  04

  Do you have a valid Class C Drivers License?

• Yes

• No

  05

  Are you able to participate in evening, weekends, and holidays as required?

• Yes

• No

  06

  REQUIRED ATTACHMENTS NOTICE:I understand that required documents, such as resumes, cover letters, licenses, degrees, or transcripts, must be uploaded to my online application in PDF format at the time of filing. I also understand that any proofs submitted must contain either my name or other identifying characteristics on the form, that proof of education for academic degrees must indicate degree conferral, and that proof of education for degrees or units outside the United States must include proof of educational equivalency.

• Yes

• No

  07

  CERTIFICATION STATEMENT:I hereby certify that all information provided in my online application, including the Supplemental Questionnaire, is true and complete to the best of my knowledge. I acknowledge that the department may contact my current and past employers or educators to verify the information that I have provided in my application. I understand that any falsification or omission of material facts disqualifies me from further consideration for this recruitment.

To certify the above statement, please type your full name below.

Required Question

Agency

City of Long Beach

Department

CITY MANAGER (UC)

Address

411 W. Ocean Blvd., 10th Fl

Long Beach, California, 90802

Phone

(562) 570-6711

Website

https://www.governmentjobs.com/careers/longbeach

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