Charles Schwab Managing Director - Operations Control in Lone Tree, Colorado


Lone Tree - CO, DENR2, 9800 Schwab Way, 80124

Tammie Raven


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Operations Control strives to assist our Operational Services and Client Business Partners in mitigating risk through a well-balanced control environment. Our mission is to protect the client, firm assets and information by partnering with businesses and technology. We offer a variety of enterprise-wide control services that will assist our partners in balancing efficiency, cost, and risk while ensuring regulatory and corporate policy compliance.

You will play a leadership role in the Operational Control Program with specific responsibilities for the delivery of reconciliations to various business partners, oversight of the daily compliance with the Customer Protection Rule for securities, and approval and ongoing maintenance of non-customer accounts opened at the broker/dealer.

What you’ll do:

  • Lead a team that performs thorough analysis, reporting, and oversight of the firms’ asset and account data.

  • Provide accurate reconciliations for our business partners across the firm to safeguard client assets and secure the company’s reputation.

  • Ensure compliance with firm and regulatory requirements by developing control solutions, monitoring transaction activity, and administering the internal accounts life cycle.

  • Ensure compliance with the Customer Protection Rules (Rule 15c3-3) for securities. This includes delivering guidance and best practices to business lines in complying with the Customer Protection Rules for securities.

  • Work directly with regulators, auditors, and internal lines of defense in the review of underlying processes and compliance with applicable rules and regulations.

  • Partner with Technology teams to modernize our reconciliation and exception processes using agile methodology.

  • Foster a highly collaborative partnership with Operational Services with a focus on standardizing processes and progressing our control environment.

  • Lead a team in performing root cause analysis and exception reviews to identify common themes/trends/patterns leading to upstream process improvement and team efficiency gains.

  • Use data driven analysis to identify where the control environment for Operations can progress through automation and risk prevention.

  • Cultivate and maintain high level of employee engagement by establishing a work environment that allows a team of 30+ individuals to flourish.

What you have:

  • Excellent understanding of operational processes performed at a broker/dealer and the risks associated with the various lines of business.

  • Excellent understanding of the role controls play in managing and mitigating risk.

  • Ability to manage competing priorities using a risk based approach while delivering results on time.

  • Experience with auditors and regulators with the ability to clearly explain complex processes.

  • Excellent interpersonal and communication skills with demonstrated ability to thrive in a diverse organization.

  • Superior decision making in situations requiring immediate action as well as those involving long term strategic goals.

  • Experience in creating a strategic plan and use of influencing skills to gain agreement and drive change.

  • Minimum 8 years of experience leading, managing, developing people.

  • Experience learning complex business processes and creating simplified solutions.

  • Series 7, 9/10 and/or 24 licenses (may consider as a condition of employment)

You demonstrate these behaviors :

  • Persuasive Communication - The ability to plan and deliver oral and written communications that are impactful and persuasive with their intended audiences.

  • Analytical Thinking - Approaching a problem by using a logical, systematic, sequential approach.

  • Conceptual Thinking - Finding effective solutions by taking a holistic, abstract or theoretical perspective.

  • Business Acumen - Ability to gather insight and intelligence in the areas of commerce and/or industry. Make decisions and act in situations in which there is not enough information to be certain of outcome or implications of the decision.

  • Results Orientation - Focusing on the desired end result. Setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: FINRA Series 24, None, FINRA Series 10, FINRA Series 7, FINRA Series 9

Relevant Work Experience: Financial Services-6+ yrs, Brokerage Operations-6+ yrs

Position Located In: IL - Chicago, AZ - Phoenix, CO - Lone Tree, CO - Denver, TX - Westlake

Education: BA/BS

Job Type: Full Time

Category:Brokerage Operations & Trading

Activation Date: Thursday, November 8, 2018

Expiration Date: Saturday, December 1, 2018

Apply Here