Make an impact with NTT DATA

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Your day at NTT DATA

The primary objective of this position is to take responsibility for managing a team of Services Sales Directors to drive the achievement of sales strategy and related operational targets and profit margins for the MS portfolio of products. Their role is a combination of executive management, coaching and leadership activities, with the objective of enabling the MS function to achieve its strategic objectives and goals.

Directs a major part of the organisation’s sales activities, such as a given channel, product line, major/strategic accounts, region or country. The sales executive’s channel, product line, major/strategic accounts or region may be global in scope or limited to a specific region or country. May develop sales strategies and sales volume forecasts for a major part of the sales function. All channels. To match this job, typically has Director level reports. Oversees worldwide channel sales, worldwide global accounts, and global sales/services for a major product or service line.

This role can be performed in any of our European offices.

What you'll be doing

Key Roles and Responsibilities:

• Create a culture of success and ongoing business and goal achievement.

• Identify market and client needs related to MS in the region and/or country, based on global imperatives.

• Define an optimal sales force structure and manage the use of budgets.

• Drive the regional development and execution of the Group Services Product, Managed Services portfolio vision and roadmap.

• Increase region’s adoption to global services, standards, and service architectures.

• Act as the interface between region GTM Sales Directors, Client Partners in the country, and region Product Development teams.

• Manages a team of sales directors who are accountable for ensuring the achievement of MS Sales targets.

• Own MS profit and loss, including revenue and operating profit and related TCV GP of MS bookings.

• Manage key customer relationships and participate in closing strategic opportunities.

• Plans and organises multiple work outputs by assigning priorities and continuously reviewing objectives and goals.

• Set aggressive account strategies for MS accounts and support the exploitation of revenue generation opportunities.

• Develop and ensure the execution of the sales strategy by making decisions that influence people, process and technology.

Knowledge, Skills and Attributes:

• Deep knowledge base on industry verticals as well as MS solutions and services

• Substantial management and leadership skills and ability to think at a strategy level

• Strong written and oral communication skills

• Strong interpersonal skills with the ability to engage with a variety of stakeholders at different levels

• Significant business financial skills. Demonstrable ability to perform cost benefit analysis and manage the budget of a team.

• Significant business negotiation skills, influence, conflict resolution, and political savvy

• Demonstrate excellent presentation skills, are innovative and have a formidable client orientation aptitude

• Resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met

• Have knowledge in services industry, service delivery models, process improvements, consumption models and multiple MS Portfolio offers and GTM solution areas

• Good knowledge in core Managed Service Portfolio offer artefacts, techniques, demos, tools and deliverables

• Ability to understand customer viewpoint and customer service

• High achieving, ambitious, and results-oriented

• Innovative, generating original solutions and lots of ideas

• Decisive and comfortable making decisions quickly

Academic Qualifications and Certifications:

• Tertiary level – bachelor’s with substantial experience; or post-graduate degree with significant experience in a leadership and management capacity

• Certification and working knowledge of ITIL, Service Management and Integration

• Certified Professional Sales Person (CPSP)

Required Experience:

• Extensive experience with and understanding of the deliverables and value proposition of Managed Services within a product marketing context

• Experience in coordinating sales individuals within a similar industry, dealing with MS portfolio of services

• A good understanding of the vast range of IT Service Management and operations

• Extensive client engagement and consulting experience coupled with solid experience in client needs assessment and change management

• Extensive experience in relevant services and products and understanding of industry best practices

• Extensive sales and client engagement experience

• Extensive vendor relationship management to ensure an understanding of the vendor’s products business and services positioning

• Experience with SAFe/Scrum/Agile methodology (scale agile framework enterprise)

• Business development and pre-sales experience

• Deep technical background

• In depth knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process, sales methodologies, tools and processes

• Extensive experience as a people and resource manager

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.