Description

This is a 12 month fixed term contract

We'd love to have you join one of the world’s most customer-centric companies. At Amazon, our continuing growth means that we must constantly innovate in order to deliver continuous improvement in performance quality, reliability, and cost and keep our world-class service running smoothly. We’re growing our business across Europe and our teams are expanding to support this growth.

This is a UK based role, where we fulfill 500MM units to customers every year, from across our complex network and manage volume flows from Amazon, 3P, and individual seller nodes through Amazon and 3P carrier arcs to addresses across the UK and internationally. UK transportation is responsible to make sure these shipments are successfully delivered on time, first time, in the ways our customers want them, at the lowest cost.

We are looking for a passionate, results-orientated, manager able to drive business change in a complex environment with multiple stakeholders and business partners. You will earn trust, but have strong backbone and be willing to drive hard to ensure that you and the team delivers performance in the face of competing trade-offs and agendas.

Key job responsibilities

• Manage a portfolio of internal business partners / carriers.

• Use quantitative/analytical techniques to be able to zoom into the detail, and find the misaligned piece of the process.

• Diving into the network optimization models, forecasting, the capacity management process, or the story that the performance metrics are telling.

• Own programs/projects end to end.

• Creating plans and presenting your ideas in written form for reviews with senior leadership.

Basic Qualifications

• Bachelor's degree

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience in program or project management

• Experience working cross functionally with tech and non-tech teams

• Experience in defining and implementing process improvement initiatives using data and metrics

• Experience defining program requirements and using data and metrics to determine improvements

• Speak, write, and read fluently in Spanish

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership

• Experience leading process improvements

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.