LOTR is responsible for designing and implementing workplace technology and AV solutions, as part of Corporate Real Estate projects (relocations, consolidations, downsizes, new offices etc.) and for assisting in wider challenges in the RE&WS and IT space.

This role operates as Program Director for LOTR, reporting into the Head of O&IM and running a combined RE&WS and IT Steering Committee to track progress, sign off business cases, manage issues and risks and develop and manage capex spend of between $4m and $12m per annum. The role is responsible for the end-to-end delivery of new office technology solutions from design, business case approval, working with CRE and construction teams to delivering the IT for new offices and is responsible for c10 direct and indirect reports.

Accountabilities

Develop and maintain a playbook of technology standards, ensuring implementation globally

Subject Matter Expert for the execution of all Desktop, Network, Telephony and AV deliverables

Appoint and maintain relationships with key global vendors, monitoring and driving performance

Form solid relationships with business and function leadership and manage a Steering Committee

Introduce inter programme dependencies from Simplification and Transformation strategic roadmaps

Establish financial controls and governance processes, ensuring budget tracking and forecasting

Programme planning and scheduling (resources, activities, infrastructure and dependencies)

Create regular programme reports, detailing progress against KPI metrics

Perform Technical Due Diligence and site surveys to create and validate scope of works

Combine Technology Cost Management principles and experience to set budgets for new projects

Lead the production of compelling and defensible business cases and articulate the potential impact

Track, manage and mitigate any risks and issues. De-escalate the impact of these events

Act as the Change Champion for Technology, preparing and presenting at stakeholder events

Work flexibly, scheduling working day to attend important geography stakeholder meetings

The Requirements

Bachelor’s degree from an accredited institution

Solid experience of professional Corporate Real Estate and IT

Excellent understanding and experience of workplace and AV tech

PM PRINCE2 Practitioner qualification or equivalent

Proven experience leading and delivering complex large-scale programs

Track record for delivering transformation projects (20,000 colleagues)

Proven success working in a fast-paced, high-pressure environment

Outcome focused with a flexible approach and able to adapt to change

Excellent people management skills with the ability to influence

Strong written and verbal communication skills

Able to translate complex technology requirements

Works inclusively within and across teams, valuing different viewpoints Relationship skills; ability to develop and maintain strong relationships

Operates with a growth mindset

Comfortable operating in a complex, matrixed managed environment

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.