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Citigroup Product Manager - Custody (Senior VP) in London, United Kingdom

Citi is seeking a strong business-minded data & analytics leader to both create and execute against a data agenda that will accelerate business outcomes for our Custody business. This role will report into the Custody Data Lead and will interface with multiple business stakeholders to ensure Custody business alignment with Services and enterprise initiatives and work efforts, whilst influencing policy and standards changes to ensure it accounts for Custody specific requirements.

This role will pave the path for how data & analytics can be used to accelerate outcomes and is an exciting opportunity to not only partner to deliver tangible data outcomes within Custody, but also serve as a key evangelist in helping Citi become a data-native organization through the deployment and commercialization of data products and analytics. You will act as the central point of contact, accountable for orchestrating Data Governance adherence within the Custody business, including driving the effective implementation of the Citi Data Governance Policy (CDGP) and the associated obligations.

As Citi pivots to sustained growth across all its business lines, there is a recognition that a key enabler is the ability to better harness data, analytics, and insights, both within individual business units, but also across business lines to create incremental value, both internally and externally

Team/Role Overview:

The Custody Global Product team focuses on developing custody products for the Custody business lines, both hub & domestic, providing settlement, custody, and asset servicing solutions to investor clients through a global network of sub custodians.

What you’ll do:

  • Lead the creation of the Custody business case for the data programs by collaborating with leaders and key stakeholders to track findings and communicate the data strategy and progress towards achieving it

  • Own data accuracy, data timeliness, and data completeness for all custody data feeds as well as KPI’s on Custody data accuracy, timeliness, and completeness.

  • Create simple documentation, playbooks and run training sessions to drive tool adoption, enabling product teams to self-serve for their data & analytics needs, as well as ensuring all data has a dictionary and lineage.

  • Partner with Security Services Data team and technology to continuously assess and improve platforms and manage data latency, enable data sharing / data exchanges with external clients.

  • Drive theory to execution with business partners to directly impact results through a deep understanding of the drivers of a custody business and how data/analytics can accelerate outcomes

  • Drive the creation of a data & analytics roadmap, with appropriate prioritization; track progress / measure results. This will require you to gather the data & analytics needs from functional / product teams and execute on the data vision for custody data – on premises and cloud. You will also be tasked with tracking return on investments (ROI).

  • Explore new high-impact custody analytics, leveraging emerging technologies to drive business growth and strategy, whilst continually “bringing the outside in” to learn and deploy best practices from other organizations or industry forums.

  • Continually, succinctly, and clearly communicate progress and results against the data/analytics agenda within the team, with peers, and with executive management.

  • Deployment and commercialization of data products and analytics.

What we'll need from you:

  • An individual who can understand a business need and translate this into analytical execution, through supervision and review on analysis, with a critical eye.

  • An individual who has experience of “translating” between business owners and data teams and can confidently interface with technology to scale solutions internally and for external clients.

  • Experience of product innovation and can prioritize appropriately through impact management and business understanding

  • Passionate about data, detail and execution orientated and can move from theoretical to practical application, making decisions that will deliver rapid business impact.

  • Excellent communication skills, with an ability articulate complex ideas through a variety of communication methods, across a multitude of seniority.

  • A bias for change, you will need to actively seeks out ways to improve processes and be successful in your ability to influence outcomes without necessarily direct authority

  • Demonstrate av high degree of ownership and influence business outcomes without direct authority. and posses a ‘Can do’ and ‘Get it done’ attitude, taking full ownership of delivery.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.

  • A discretional annual performance related bonus.

  • Private medical insurance packages to suit your personal circumstances.

  • Employee Assistance Program.

  • Pension Plan.

  • Paid Parental Leave.

  • Special discounts for employees, family, and friends.

  • Access to an array of learning and development resources.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need. Then apply to discover the true extent of your capabilities.


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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