Job Information
Dubai Holding Mini Bar Attendant - Chinoiserie - Jumeriah Carlton Tower in London, United Kingdom
About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.
Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About the Job:
An opportunity has arisen for a Minibar Attendant to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role:
Develop and maintain positive working relationships with colleagues, support the team in reaching common goals, and address employees' concerns appropriately.
Complete daily activities by adhering to departmental policies, processes, standard operating procedures, and instructions to ensure controlled and consistent service delivery.
Follow all relevant health, safety, and environment procedures to provide luxurious and safe hospitality services to guests.
Ensure adherence to quality expectations and standards, delivering a high level of service excellence to guests.
Act as an effective link between the kitchen and service areas to ensure smooth operations and maintain service standards.
Ensure guests have an enjoyable and expertly served dining experience by welcoming and acknowledging them according to company standards.
Maintain the cleanliness and orderliness of the assigned station and work areas throughout the day, practicing clean-as-you-go procedures.
Provide hands-on support to chefs and the Assistant Outlet Manager in all areas of their duties, ensuring efficient operations.
Complete closing duties, including storing reusable goods, cleaning equipment and areas, restocking items, and completing the daily cleaning checklist.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
About You:
Problem solving
Leadership and team management skills
Creative
Project Management Skills
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…
Competitive salary + excellent service charge
Extra holiday for significant Birthdays (21.30.40. etc.)
Life insurance
Jumeirah perks website access – discount
F&B and Spa treatment discount
Lieu day if you work on Bank Holidays
Dry cleaning of uniform or Business attire
Meals on duty
Employee assistance programs
Wellness benefits – Chiropodist, Flu jabs, and more!
Taxi service after hours
Social events & recognitions programs
Ongoing training & development
Wedding/Baby gift
Cycle scheme
Internal transfer scheme
Eye test and discount for VDU users
Dental cash back plan
External transfer scheme
3 Months’ Service :
Company Sick Pay
Travel Card Season Ticket Loan
Live Your Guest Life Stay
6 Months’ Service:
Jumeirah Discounts –Stays in other Hotels
Cycle Scheme • Internal Transfer Scheme
Eye Test & Discount for VDU Users
Dental Cash Back Plan
1 Years’ Service:
External Transfer Scheme
2 Years’ Service:
Group Pension Plan with enhanced contributions
Income Protection Scheme