Aveda Salon - Key Holder (24 Hours)

The Aveda Lifestyle Salon & Spa is the perfect place to experience what Aveda is all about – an extension of the brand values we pride ourselves on, such as caring for the world we live in and using the power of plants to create high-performance products and services.

This is an exciting opportunity to join our dynamic Aveda Lifestyle Salon & Spa. We are looking for a friendly, enthusiastic Key Holder to join our friendly salon team. You will be working in a premium hairdressing salon providing an exceptional, high touch customer experience to our guests. Duties include greeting guests and providing inspirational, authentic, and personalised customer service as part of the Aveda Guest journey making product recommendations and achieving service and retail targets. Front of house duties include the checking in and out of guests, taking payments and guest bookings, and ensuring the smooth running of appointments. This is a fast-paced environment, perfect for someone with a passion for hair and beauty who loves working with people.

Why work with us?

Be part of a close and supportive team. We are a diverse group of people from all over the world drawn together by a passion for hair and beauty. Be part of Aveda, a prestigious brand and world leader in environmental responsibility. You will receive in-depth product and customer service training as well as ongoing support when using our in-house salon system, Zenoti.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview