Facilities Coordinator - The Tide

Job ID

173636

Posted

24-Jul-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

Facilities Coordinator (Level 2)

Role Purpose

Provide professional support to the Building Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action.

Role Specific Particulars

(Single Office Premises) The property is amediumpremises located in the [Southbank area]. The successful candidate will be part of a site team of [2] and will be an essential asset to the property, colleagues, clients and occupiers.

Key Responsibilities

• To monitor all activities relating to the site(s), reporting and taking action as appropriate.

• Part of the role will include performing reception duties and covering reception as required.

• To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.

• To conduct meter readings within all required buildings.

• To respond to requests for maintenance / technical assistance in person, via telephone and electronically.

• To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions.

• To identify and escalate situations requiring urgent attention.

• Route issues and requests to the correct resource, track progress and document resolutions

• To liaise with tenants and deal with any operational queries they might have.

• To work in conjunction with the SFM ensuring a PPM and repair programme is in place

• To manage work programmes on site in conjunction with the LFM, acting as the liaison point for all parties involved.

• To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.

• To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks.

• Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.

• Any other duties as directed by your Line Manager.

Person Specification/Requirements

• To monitor all activities relating to the site(s), reporting and taking action as appropriate

• To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.

• To conduct meter readings within all required buildings.

• To respond to requests for maintenance / technical assistance in person, via telephone and electronically.

• To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions.

• To identify and escalate situations requiring urgent attention.

• Route issues and requests to the correct resource, track progress and document resolutions

• To liaise with tenants and deal with any operational queries they might have.

• To work in conjunction with the SFM ensuring a PPM and repair programme is in place.

• To manage work programmes on site in conjunction with the LFM, acting as the liaison point for all parties involved.

• To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.

• To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks.

• Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.

• Any other duties as directed by your Line Manager.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)