Job Information
BT Data Analytics Professional in London, United Kingdom
Data Analytics Professional
Job Req ID: 33648
Posting Date: 22 Jun 2024
Function: Brand and Marketing
Unit: Consumer
Location:
One Braham (4140), London, United Kingdom
Salary: Competitive with great benefits
Part time (3 days)
Sheffield, London, Birmingham or Bristol
Why this job matters
Our ability to deliver brilliant personalised experiences for all our 30m customers is fundamental to our future success. As a business we are investing extensively in the automation of our operations and networks, and in building our base management and data capabilities. This will allow us to take better decisions with data and to act on them in an automated way across all our customer interactions.
We’re creating the best personal experiences for our customers to help them stay connected, and that mission is all underpinned by high quality, low latency data.
In this job, you’ll be accountable for delivery of base analysis across the Plusnet area of Consumer, using data from a wide range of sources. Your output supports decision making for our key stakeholders through quality and actionable analytics to deliver a holistic customer view.
What you’ll be doing
Works closely with other Plusnet marketing teams, including product marketing, communications and trading and can manage, report on marketing campaign effectiveness
Develop self-serve analytics that underpin the Plusnet roadmap, enabling business stakeholders to make data driven decisions
Deliver analytics outputs in response to regulatory requests
Support evaluation and development of performance indicators (KPIs)
Use strong SQL skills to deliver the above analytics, compiling data from across the Plusnet data infrastructure
Proactively look for new ways to interpret data and apply statistical techniques for evaluating campaign performance
Display a good understanding of the business and considers E2E impacts in analysis and recommendations
Able to provide clear, concise explanations of how analytics have been developed; including the techniques and assumptions applied in transforming different data sources
Experience with stakeholder management’
Presentation of results and analytics
Ensure that a clear brief/understanding of the business question is gathered for analytics requests
Respond to ad hoc requests for information and data, challenging what is required where appropriate
The skills and experience you will have under your belt
Relevant Degree and/ or equivalent experience
Highly numerate with strong analytical skills and the ability to interpret data and extrapolate trends
Experience of data extraction, manipulation and analytics software, specifically SQL
Analyze and measurement support for A/B and Multi-variate tests, communicate results and provide recommendations.
Experience working with data visualisation tools (Preferably Qlik Sense)
Ability to work under pressure and seek priority calls when needed
Broad knowledge of the advertising industry (ATL and BTL) and associated data, metrics and terminology
Able to present technical information and actions to be taken as a result of analytics
Effective communicator with a strong problem solving capability and “can-do” attitude
Strong work ethic with particular emphasis on accuracy, attention to detail and timeliness
Collaborative attitude and an ability to share expertise with colleagues across the business
What's in it for you? What are the benefits?
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.
Competitive salary
25 days annual leave (plus bank holidays)
10% on target performance bonus
Life Assurance
Pension scheme if you pay in 5% BT will pay in an additional 10%
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
50% discount for friends and family on EE SIM only plans
World class training and development opportunities
Volunteering days so you can give back to your local community
BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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