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Amazon Business Operations Manager, WWFE - Strategy, Operations, & Shared Services in London, United Kingdom

Description

AWS is hiring a Business Operations Manager in Worldwide Field Enablement (WWFE). They will serve as a trusted advisor to the Head of AWS Global Sales - EMEA Field Enablement and the extended leadership team. They will think holistically and strategically about key operational rhythms, business processes, organizational communication, and enabling effective business planning. The Business Operations Manager will provide thought leadership and planning discipline, enabling the right strategic decisions and helping rapid business execution. They will bring a unique balance of leadership, strategic thinking, cross-group collaboration, influence, and communication skills. Equally important, Business Operations Manager will know how to “just get things done”.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

*Rhythm of the Business (ROB) Management: Design and manage the rhythm of meetings that enable WW Enablement to run the business. This will include All hands, Weekly Business Reviews (WBR), Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs). Ensure preparation and clear agendas that address top issues. Track decisions and actions to completion. Help the business run smoothly and effectively.

*Business Management: 1/Budgeting, 2/Headcount, 3/Vendor Management, and 4/Travel and Expenses.

*ROB Communications: 1/Internal-facing team Slack channel management, 2/Org and Team level distribution list management, and 3/WWFE ROB & Culture Calendar.

*Business Operational Excellence: 1/Maintain digital presence for internal sites with consistent branding (e.g. Wiki and Smartsheet), 2/SOPs and Templates (Best Practices), and 3/Automation & Enhancements (e.g., Smartsheet).

*WWFE Culture & Engagement related activities.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

  • Experience with sales CRM tools such as Salesforce or similar software

  • Experience using Microsoft Excel to manipulate and analyze data

  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent

  • 4+ years of experience in a strategy consulting, business planning, business management and/or chief of staff role

Preferred Qualifications

  • Experience working within a high-growth, technology company

  • Experience in finance, business management and sales operations

  • Strong cross-group collaboration skills and ability to drive coordination across all levels and stakeholders.

  • Proven experience managing tight and demanding schedules.

  • Strong written and verbal communication skills.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.

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