About the Role:

Grade Level (for internal use):

11

The Role: Associate Director, Digital Solutions

Locations: Paris, London, Remote (Europe time zone)

Grade Level (for internal use): 11

The Team:

The Digital and Demand Generation team is dedicated to driving online engagement and generating high-quality leads through strategic digital marketing efforts. This dynamic team specializes in leveraging data-driven insights, advanced technologies, and cohesive cross-channel strategies, including SEO, social media, and paid advertising. We meticulously design and refine processes to enhance user experience and maximize conversion rates, ensuring a robust online presence and continuous growth in demand generation.

The Impact:

The Associate Director, Digital Solutions is a pivotal team member who is experienced in Adobe Experience Cloud Solutions, enabling us to harness the full potential of Adobe's suite to optimize digital marketing strategies, enhance user experiences, and drive demand generation.

They will have a strong technical understanding of Adobe Experience Cloud products to effectively bridge the gap between business objectives and technical implementation, ensuring seamless communication and collaboration with development teams.

This position will ensure seamless integration of Adobe tools with our existing processes, providing advanced analytics and personalized customer journeys, which directly contributes to our business growth. By leveraging these capabilities, we will deliver exceptional value to our clients, strengthening our market presence and competitive edge. This role is crucial in transforming data into actionable insights and activation, thereby elevating our marketing effectiveness and customer experience.

What you stand to Gain:

Strategic Influence on Revenue: Contribute to shaping and executing marketing strategies that drive revenue growth and overall business success.

Innovation and Creativity: Be at the forefront of digital marketing innovation, driving advanced solutions and creative strategies to enhance user engagement and business growth.

Growth and Development Opportunities: Take advantage of continuous learning and professional development, with access to Adobe Experience Cloud certifications and cutting-edge marketing technologies.

Global Impact: Work in a dynamic, international environment, influencing global marketing strategies and campaigns, and impacting markets across multiple regions.

Responsibilities:

1) Product & Backlog management

• Communicate clearly with development teams on technical requirements aligned with business objectives and customer needs

• Manage the development backlog, ensuring that efforts are focused on delivering maximum value.

• Serve as the Product Owner in Agile Framework including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• User Stories & Requirements: Write detailed user stories, acceptance criteria, and technical requirements, ensuring alignment with business owner’s requirements.

2) Adobe Experience Cloud Knowledge:

• Leverage a strong understanding of Adobe Experience Cloud products to inform decisions and strategies, including and not limited to:

• Adobe Analytics: Understand the capabilities of Adobe Analytics for collecting, analyzing, and reporting on website and app traffic and user behavior.

• Adobe Target: Knowledge of A/B testing, personalization, and optimization strategies using Adobe Target to improve user experiences and conversion rates.

• Adobe Experience Manager (AEM): Understand content management and digital asset management capabilities with Adobe Experience Manager to ensure seamless delivery of content creation and management

• Adobe Audience Manager: Awareness of building and managing audience segments with Adobe Audience Manager for enhanced targeting and personalization.

• Adobe Experience Platform (AEP): Basic understanding of unifying customer data with Adobe Experience Platform to enable real-time customer profiles and insights.

3) Stakeholder Communication: Communicate product plans, progress, and results to stakeholders at all levels of the organization.

4) Performance Tracking: Define and monitor key performance indicators (KPIs) to measure product success and inform continuous improvement efforts.

What We’re Looking For:

• Minimum 5 or more years’ working experience within the Agile framework as product owner

• Experience with Adobe Experience Cloud products including and not limited to Adobe Analytics, Adobe Target, Adobe Experience Manager (AEM), Adobe Audience Manager, Adobe Experience Platform (AEP)

• Adobe Experience Cloud Certifications preferred

• Knowledge of web technologies, UX/UI principles, and digital marketing strategies

• Familiarity with Amazon Web Services Cloud and Salesforce

• Basic understanding of SEO, SEM, and social media marketing strategies

• Detail-oriented, organized, and able to manage multiple tasks and projects

• Technical background with experience in software development or engineering.

• Familiarity with customer journey mapping and personalization strategies.

• Bachelor’s degree in business or engineering

About S&P Global Ratings

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 304060

Posted On: 2024-07-09

Location: Paris, France