Job Description :

Account Manager Avolta

Diageo Global Travel

Global Travel (GT) operates in the unique and exclusive Travel Retail (i.e. Duty Free) sector. Often referred to as the sixth continent, Travel Retail has its own set of inhabitants, geography and channels (international airport shops, international land border stores, on-board airlines, ferries and cruise ships, along with some non-retail and diplomatic sales) as well as its own unique commercial landscape (operating 24/7 across multiple languages and currencies with 200+ nationalities travelling annually).

From Bhutan to Botswana and from Venezuela to Vietnam, GT is the only market in Diageo which offers global scope and market accountability. Responsible for representing and selling Diageo products in more than 110 countries around the world, and with access to billions of potential shoppers globally, we are a strategically important market for Diageo in terms of both profit and NSV.

Role Scope:

In this role you will lead our business across various of the Avolta markets as well as coordinate the global innovation pipeline of the customer. Avolta is a complex and strategic customer on a high growth trajectory, with scope to further evolve and define our longer-term growth strategy and ambitions within this customer as well.

Role Responsibilities:

• Build and maintain strong relationships with Avolta airports as well as Avolta regional and global team.

• Lead the innovation pipeline for all Avolta globally, from concept approval, price approval to launch plan (distribution, visibility)

• Secure distribution and activation agreements across key Airports and distribution customers across the Avolta account, with major focus on execution

• Deliver a strong return on investment (ROI) through expanding margin, managing spend and forecasting planned activity/ spend throughout the year

• Own and deliver P&L targets against a full year annual operating plan (FY AOP) in line with our GT Avolta ambition

• Meticulous with volume forecasting, & processing invoice payments

• Deliver the required local sales measures as per the agreed scorecard – specific execution on distribution, space, promo, activation, category & innovation to deliver brand objectives

• Manages the governance of trade terms execution, accountable for sales driver audit and assessment for effectiveness of spend.

• Is instrumental in feeding back insights and understanding to the business through effective M&E and work with CP&A team, Finance teams (CF’sM) and Customer Marketing Managers and executes customer plans that deliver long term sustainable growth for Diageo and our customers

Experience:

• Significant commercial experience at a management level within the wider Sales Organisation (including account management)

• Deep understanding of and passion for consumers, shoppers and categories

• Outstanding strategic relationship manager with ability to plan strategically with customers and link strategy into implementation

• Highly commercially aware, creative and astute with strong financial and analytical skills

• Highly positive thinker, able to create new possibilities and manage through ambiguity

• Ability to gain momentum and to inspire change internally and externally

• Exhibits consistent high levels of learning agility in all aspects of role – early adopter of new ways of working and platform changes

Working with Us

Flexibility is key to success. From part-time and compressed hours to different locations our people work flexibly in ways to suit them. Talk to us about what flexibility means to you and we’ll work together so that you’re supported from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package.

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you!

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type :

Regular

Primary Location:

1HQ

Additional Locations :

Madrid

Job Posting Start Date :

2025-03-02

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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