About Barilla

At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we’ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.

Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world’s top food company by reputation. With 20 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.

Our success story is written by a passionate team of 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.

Are you ready to add your unique flavor to our journey?

Brief description

Barilla Adriatik d.o.o. is looking for a Customer Service Specialist based in Ljubljana (SLO), reporting to the Logistics, Demand planning and Customer service Manager Adriatic. The individual will manage the order to delivery process for Croatia & South Adriatic countries and will support the Logistics & DP-CS Manager in demand planning and logistics’ projects.

We are seeking for enthusiastic professionals, willing to grow within a leading multinational food Company.

Key Accountabilities

· Ensure an effective operation of the Customer Service, from orders’ receipt to goods’ delivery.

· Coordinate the transportation maximizing the process efficiency.

· Manage the communication with customers and customers’ complaints.

· Contribute in demand planning forecast & execution.

· Prepare data & metrics for supply chain reporting.

Qualifications & Skills

· Degree/Master in Economics, Supply Chain & Logistics, Engineering, Transport & Logistics or similar.

· 1-3 years of working experience in relevant positions will be considered as plus.

· IT literate, SAP knowledge will be appreciated.

· Fluency in Croatian/Serbian, Slovenian and English.

· Excellent communication and interpersonal skills

· Results orientation and can-do attitude

· Ability to work collaboratively in a team environment.

· Strong analytical and problem-solving skills.

· Flexibility and adaptability to changing environment.

What we offer

· Permanent full-time employment with 6 months’ probation period.

· The expected starting date is May 2025.

· Flexible working time and hybrid model, with up to 50% remote work.

· Independent work in a dynamic international environment with challenging nature.

· High-impact learning culture, with access to our learning academies and digital platforms.

· Open and inclusive international working environment, where you can bring your authentic self.

· Attractive office space and very good access with public and personal transportation.

Additional information

· Kindly apply your CV in English.

At Barilla, we are committed to creating an inclusive and equitable workplace where diversity in all its forms is valued and embraced. Our employment policies and practices are designed to ensure equal employment opportunities for all, regardless of age, race, color, citizenship, faith, religion, creed, gender, sex, pregnancy, gender identity or characteristics of expression, sexual orientation, marital status, genetic information, medical condition, protected veteran status, disability, or any other characteristic protected by law. Our commitment to equal employment stems from our unwavering belief that it is not only the right thing to do, but it is also a fundamental driver of innovation and business success.