Employment Type:

Full time

Shift:

Description:

POSITION PURPOSE

Performs a leadership advisory role supporting single application upgrades, operational issues, new product development and product rollout. Meets with and advises director level clinical leadership primarily within the Ministry Organizations (MOs).

ESSENTIAL FUNCTIONS

• Participates in review and triage of new functionality enhancements and defects for a single application. Provides input into current functional abilities and options within product suite. Facilitates changes or enhancements to functionality as requested by customers either due to operational needs or as a result of project implementation.

• Defines business and technical impact of new individual application functionality introduced by product suite upgrades. Researches and contributes to recommendations into timing of introduction of new functionality. Supports upgrade design process and decision-making with departmental clinical leadership representative from Ministry Organizations (MOs).

• Participates in application integration decisions with impacts across applications. Eliminates surprises for product teams. Develops integration documentation within product teams.

• Supports and researches data integration decisions as they impact an individual departmental application or venue of care. Advises and develops solutions to upstream and downstream data standards and data integrity issues.

• Provides consulting and conducts reviews through the implementation liefcycle of individual departmental application. Project assistance includes support of major initiatives in design and solution phases. Supports activations, post-activation reviews and individual application operationally following project. Prioritizes and manages work relative to critical project timelines with in a fast paced environment.

• Investigates issues identified by TIS and site personnel. Validates impact. Supports Senior Integration Architect, Integration Architect and Trinity Health management to priorities vendor, TIS and business process issues. Defines issues and recommends solutions. Successfully communicates conceptual ideas and design rationale.

• Integrates internal and external (vendor) product design into a cohesive user experience. Designs limited user interfaces and workflows within single application. Supports business process workflow.

• Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems. Develops new approaches to complex design problems within individual application.

• Translates field research findings into usability and departmental application design improvements.

• Advises technology teams on business impacts and determines approach in technology/business crossover issues.

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

• Maintains a working knowledge of applicable federal, state, and local laws and regulations, the Compliance Accountability Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

• [pay rate $94,425.4906 - $141,638.2359]

MINIMUM QUALIFICATIONS

• Experience working with Aternity software or other Riverbed supported tools. Understanding of Docker and managing containers. Possess familiarity with the RHEL (Linux) operating system. Experience working in Tableau to create custom dashboards.

• Bachelor’s degree in Information Technology, Healthcare or related field or an equivalent combination of education or experience.

• Five years Information Technology experience, including three years management experience preferred.

• Broad knowledge of healthcare processes and data linkages across clinical, financial and patient administrative area.

• Demonstrates superior written and verbal communication, human relations, management and presentation skills.

• Strong analytical, organizational and group process skills.

• Demonstrates ability to work at a detailed level and design solutions for the “big picture.”

• Must be comfortable operating in a collaborative shared leadership environment.

• Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

• Must be able to adapt to frequently changing work assignments and priorities.

• Must be able to tolerate frequent interruptions.

• Must be able to organize own work priorities and alter them as necessary.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran