Job Information
Livermore Ford Service Technician with Alfa Romeo and Maserati experience in Livermore, California
If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Livermore Alfa Romeo & Maserati has a great history of providing excellent career opportunities in the Central and Northern California area for sharp, energetic people. If interested in joining our team, apply below! BENEFITS: * Paid training and development * Medical, Vision and Dental Benefits * 401(k) with company match * Paid Holidays * Employee appreciation lunches * Employee bonus for referrals * Employee discounts * Excellent culture * Room for growth RESPONSIBILITIES: * * Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas * Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory * Communicate with Parts Department to obtain needed parts * Inform Service Manager if vehicle is down awaiting parts, * and pursue special ordering of parts, if appropriate * Save and tag parts if the job is under warranty or if requested by the customer * Examine the vehicle to determine if additional safety or service work is required * Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised * Diagnose cause of any malfunction and perform repair, if authorized by the customer * Document work performed on each vehicle on the Repair Order using the concern, cause and correction format * State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined * Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely * Seat belts must always be worn * Continually monitor status of each vehicle and inform the Service Manager * Escalate "wait" jobs as much as possible * Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent * Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced * Properly use the special tools and equipment provided by the Service Department * Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools" * Maintain the workspace assigned in an organized and clean manner * Produce quality work that displays pride of workmanship * Review technical bulletins and other publications as assigned by management * Participate and utilize technical training as requested by management * Attend training classes as directed by management * Perform other job-related duties as assigned by corporate management REQUIREMENTS: * Must have at least 2 years of experience as an auto technician * Have knowledge in all aspects of automotive repair and maintenance * Have excellent customer service skills * Are a team player * Should be able to operate electronic diagnostic equipment * Have a valid driver’s license * Have a High School Diploma