Bemis Public Library has an opening for an Outreach Coordinator to assess, plan, and help implement outreach services and programs that engage the local community and increase awareness of our organization and its mission. The ideal candidate is passionate about building relationships and creating meaningful connections in the community. They will work closely with the Communications Specialist, Bookmobile Coordinator, and across all divisions of the library. They will be responsible for coordinating the library’s home delivery service and home delivery volunteers. They will provide high-quality customer service to library patrons in navigating and using the full range of the library’s services. Additionally, this position regularly staffs customer service points, primarily the main reference desk and the lower-level reference desk.

In this position you will have the opportunity to work on a variety of projects such as assessing and formalizing the library's home delivery service, including the patron intake process, screening and training volunteers, and maintaining the digital records. You will also work with the outreach team to develop a system for assessing incoming outreach requests and communicating outreach needs across divisions.

The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities (https://www.littletonco.gov/Government/Departments/Communications-Marketing-Events/Honors-Awards-and-Recognition) , and a top place to raise a family. Learn more about everything Littleton has to offer at VisitLittleton.org . Home to a vibrant and historic downtown, and a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to our employees. For more information, see the 2025 Benefit Guide (https://www.littletonco.gov/files/sharedassets/public/v/1/human-resources/documents-hr/2025-city-of-littleton-benefit-guide.pdf) .

The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Hiring pay range $25.39 - $28.07 per hour

This full-time position is non-exempt per FLSA and is eligible for overtime compensation.

Work Schedule: Monday-Friday/Saturday, weekends and evenings required.

Application Deadline : Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by January 12, 2025 . Those who do not apply by this date may or may not be considered.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Prepares, schedules, evaluates, and participates in community outreach and engagement programs with appropriate institutions and community organizations, independently and in coordination with other library staff.

• Works with Bookmobile Coordinator to determine appropriate participation of bookmobile at outreach events.

• Oversees the home delivery service: recruiting and training volunteers; coordinating materials for delivery; maintaining a digital record of patrons, volunteers, schedules, and communications.

• Works with the Communications Specialist to develop marketing materials to promote home delivery service to patrons and potential volunteers.

• Provides general reference services and assists customers in navigating and using the library’s range of services, during scheduled shifts at customer service points.

• Responds to reference and technology-related questions from patrons and staff by telephone, in person, chat, and through email.

• May often work in coordination with the library’s Communications Specialist on public communication and marketing efforts.

• Performs other similar duties and related projects as assigned.

• Drives the bookmobile as needed to support outreach services.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in library science, or a related field; and

• Two (2) years of public library work experience; or

• An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.

• Must have a valid driver’s license.

• Must be able to pass a pre-employment criminal background check and motor vehicle records check.

Preferred Qualifications

• Experience with community outreach.

• Experience coordinating volunteers or volunteer programs.

KNOWLEDGE, SKILLS, ABILITIES:

• Strong project management skills to manage and communicate about outreach activities and home delivery services.

• Ability to operate independently within broad parameters, using own professional judgment.

• Ability to work in partnership and collaboration with colleagues in the library, in other departments of the city, and in other agencies.

• Ability to critically evaluate the effectiveness of services, programs, and initiatives; and to identify, recommend, and implement improvements.

• Solid knowledge of general library principles and procedures to perform the essential duties of the position.

• Strong customer service skills.

• Ability to navigate computer information systems, and access and retrieve desired information.

• Ability to assist and instruct customers and staff in the use of computer-based technologies and equipment.

• Strong public speaking skills to make presentations in small or large groups.

• Strong oral and written communication skills.

WORKING ENVIRONMENT & PHYSICAL ACTIVITIES:

• The majority of this position’s work is performed indoors in a public building environment. This work may include occasional exposure to dust from books and electrical hazards from computer equipment.

• Some work is performed outdoors assisting with library programs, or at community events. This work environment includes prevailing weather conditions.

• Requires frequent lifting and carrying of books weighing 0-50 pounds, retrieving books and other materials from bookshelves at heights ranging from one foot to seven feet; frequent pushing of wheeled book carts weighing 50-100 pounds with or without assistance.

Equal Employment Opportunity

The City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age, ancestry, color, disability, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any other non-job related characteristic, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class.

The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org .

Drug- and Alcohol-Free Workplace

The City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.

Check out the latest State of the City video to see why the City of Littleton is consistently voted as one of America’s Best Small Cities!

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