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Lumen
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Little Rock, Arkansas
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as part of a dedicated and cooperative team committed to ensuring an outstanding customer experience ... improvements, program and project management responsibilities
Drives continuous customer experience
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Lumen
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Little Rock, Arkansas
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to incubate new and emerging technologies/capabilities and align them with emerging customer ... helps match them to emerging customer needs and then works with Sales, Capture, and Business Development
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Lumen
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Little Rock, Arkansas
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the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs
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Lumen
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Little Rock, Arkansas
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the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs
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Lumen
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Little Rock, Arkansas
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* : Oversee large, complex projects aimed at reducing customer churn, enhancing customer experience, and ... *
Experience : Bachelor’s degree or equivalent education and 6+ years related experience in the technology or
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Lumen
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Little Rock, Arkansas
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degree or 5 plus years of relevant job experience. Relevant job background, knowledge, and experience is described as:
• Experience in strategic customer relationship management.
• Strong general
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Lumen
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Little Rock, Arkansas
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position resides in the Regional Customer Network Solution department and is considered a lead position ... **
Experience: 7+ yrs
Education Level: Bachelor of Science
Field Of Study: construction science and
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Lumen
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Little Rock, Arkansas
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customer experience with increasingly responsible project management experience required with an emphasis ... include comprehensive strategies for customer engagement, teaming, solution development, stakeholder
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Lumen
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Little Rock, Arkansas
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and/or customer network environment, including planning, designing, evaluating, selecting operating ... 's degree. Typically with 6+ years of experience.
4+ years of experience with Master's Degree
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Lumen
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Little Rock, Arkansas
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), test and acceptance plans using corporate standards, best commercial practices and customer site ...
Coordinate with Lumen engineers, vendors, and customer contacts to schedule access for installation and test
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Lumen
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Little Rock, Arkansas
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-critical tax projects, internal customer support, integrity/transparency/controls, and back-office ... experience, preferably in Transaction Tax.
Strong proficiency in the Microsoft Suite of products (Word
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Lumen
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Little Rock, Arkansas
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increase customer satisfaction.
Create and maintain reports for patch compliance and system audit data ... deployment.
What We Look For in a Candidate
Basic Qualifications
Knowledge and experience
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