Description

Patient Interaction:

• Greet patients and visitors with a warm and professional demeanor.

• Answer phone calls, schedule appointments, and manage patient check-ins and check-outs.

• Assist patients with filling out necessary forms and ensure all required documentation is complete.

Administrative Duties:

• Manage patient records, ensuring accuracy and confidentiality.

• Verify patient insurance information and process claims.

• Handle billing and payment processing, including collecting co-pays and managing account balances.

• Coordinate with other medical professionals and departments to schedule procedures and consultations.

Office Coordination:

• Maintain the front office area, ensuring it is clean, organized, and welcoming.

• Order and manage office supplies and equipment.

• Prepare and distribute daily schedules and ensure timely communication of any changes.

• Assist in organizing and coordinating office events, meetings, and training sessions.

Customer Service:

• Address patient inquiries and concerns promptly and courteously.

• Provide information about office services, procedures, and policies.

• Follow up with patients regarding appointments, reminders, and any necessary instructions.

Compliance and Confidentiality:

• Ensure compliance with all medical and office regulations, including HIPAA.

• Protect patient confidentiality and handle sensitive information with discretion.

  Requirements

High school diploma or equivalent; additional certification in office administration or medical assisting is a plus.

Minimum of 2 years of experience in a medical office or similar setting.

Proficiency in using electronic medical records (EMR) and office management software.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Ability to work effectively under pressure and handle stressful situations with a calm demeanor.

Knowledge of medical terminology and prosthetics is preferred.

Bilingual skills are a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .