Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

CC033020 Clinical Research Operations

Summary:

5 yrs Research exp & 1 yr leadership exp required - Either CCRP or ACRP certification required at time of hire - January 2025 start date

The Manager Clinical Research Programs is responsible for managing day-to-day operations of a functional team accountable for supporting clinical research programs and/or studies conducted by Principal Investigators (PIs) at Arkansas Children’s Research Institute. Achieves functional objectives while developing individuals and teams and ensuring team effectiveness, including but not limited to, with process maintenance and definition of team norms.

Additional Information:

5 yrs Research exp & 1 yr leadership exp required

Either CCRP or ACRP certification required at time of hire

January 2025 start date

Required Education:

Bachelor's degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.

Recommended Education:

Required Work Experience:

Related Field - 5 years with 1 year of leadership experience

Recommended Work Experience:

Required Certifications:

1 of the following certifications is required -

Recommended Certifications:

ACRP Certified Professional - Association of Clinical Research Professionals, Certified Clinical Research Professional (CCRP) - Society of Clinical Research Associates

Description

1. Develops annual work plans used to achieve goals and performance metrics.

Evaluates team performance and defines and maintains internal processes.

Evaluates performance of team members, providing continuous feedback. Accountable for managing entire employee lifecycle of team, including hiring, development, performance management, discipline and termination.

Accountable for the development, implementation, maintenance and adherence of departmental strategies, policies, procedures and best practices. Monitors overall compliance with all applicable regulatory bodies.

2. Works on projects and system wide research initiatives. Serves as a subject matter expert to internal and external stakeholders regarding protocol requirements and problem-solving related to clinical, logistical, financial and/or regulatory issues, as well as with programs, processes and best practices.

Establishes customer service standards and addresses operational and customer service escalations.

Serves as a champion of system-wide culture, influencing culture change to support institutional objectives

3. Manages resource allocation, budgets and financial performance of assigned team. Collaborates with stakeholders and decision makers to foster collaboration in research operations, planning, budgeting, strategy, and communications across the system. Accountable for business development and growth involving research activities.

Complies with AC policies and procedures for maintaining payroll documentation

4. Is a role model and champion for the research mission of the institute. Seeks new challenges and is self-directed in identifying resources/learning activities to enhance competence.

Participates in leadership activities for the institution.

Completes appropriate continuing education related to role responsibilities.

5. Consistently demonstrates that new knowledge and skills gained from education are incorporated into actual practice.

Shares knowledge and expertise with research personnel

Utilizes available communication tools (e-mail, staff meeting) to remain informed.

6. Performs other duties as assigned.

Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action.

Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager

“Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst

“We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator

“Care, love, and hope for children!” Kathy – Administrative Assistant

“When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.