Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director - Consumer Core Products

Overview

Reporting to the VP, Consumer Credit, this person is part of a collaborative team that drives the development, execution, and ongoing management of key credit segments (e.g., Affluent), including ongoing enhancements to the Company’s consumer value proposition (CVP). Key aspects of this role will involve end-to-end product life cycle management, operational readiness, and ensuring product competitiveness globally.

Role

• Develop and maintain up-to-date consumer and market insights and intelligence to identify product line and CVP opportunities to support segment-based value propositions globally.

• Support the relevant research activities that inform both the current and future credit products at a global, regional, or country level that will enhance existing product lines.

• Support the development of differentiated value propositions to meet the current and emerging needs of consumers and customers; identify critical internal and external benefits and platforms that will be required to fulfill the end value proposition, including the definition of a Minimum Viable Product.

• Work collaboratively with global and regional stakeholders to enhance the core PLS/CVP narrative; uncovering product performance insights to develop best practices, case studies, and overall thought leadership.

• Lead the effort in managing and enhancing product operations and core product requirements globally by partnering with key functional stakeholders such as legal, compliance, franchise, and engineering, etc.

• Support the development and implementation of new products tiers, ensuring overall global product readiness by partnering with key functional stakeholders legal, compliance, franchise, pricing, and engineering, etc.

All About You

• Payment industry experience with relevant understanding of Mastercard credit products, competitive offerings, and industry trends

• Strong Product Manager experience with demonstrated track record of driving continuous improvement and measurable results

• Ability to thrive in fast-paced environments; comfortable managing all aspects of the product lifecycle

• Excellent analytical and problem-solving skills with a demonstrated ability to structure analysis, identify insights, and create applicable strategies and/or recommendations

• Effective communicator adept at building narratives that inform and persuade others

• Comfortable in a global role; adapt personal work style to accommodate an ever changing, diverse group of stakeholders

• Self-directed, strong collaborator, ability to work cross-functionally and manage through influence

• Bachelor’s degree required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.