About Us

WTW is not just another advisory, broking, and solutions company—we’re a storied institution that’s been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA’s Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Hub, a dynamic team of 300+ professionals is driving that legacy forward every day.

In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

The Opportunity

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

As Bill to Cash Senior Assistant your key responsibilities will be to:

• Ensure all the premiums received from the clients are paid out to the Carriers.

• Reconcile the carrier statements & resolves discrepancies.

• Handle receipts & application of premiums & fees received from clients & insurance companies.

• Book commissions received from Insurance companies.

• First level supervisor responsible for providing training, coaching and oversight of a team

You’ll be working on real client projects performing the following tasks :

Operational Duties

• Review ledgers to identify items payable to Carriers/Clients/Sub Brokers and other entities.

• Provide payment back-ups to the payee for application of funds.

• Reconcile Carrier statement with WTW books of accounts.

• Liaise with client managers and carriers for payment issues, reconciliation discrepancies and unallocated cash.

• Review of open ledgers and perform small balance write-offs, offsets, etc. as per the accounting guidelines

• Handling clearance of uncashed /uncleared checks.

• Timely and effective responses to all queries, requests, corrections, etc. received from field offices/carriers.

• Handling Intercompany Reconciliation by liaising with field offices and other WTW locations.

• Following SOPs, Client / Carrier specifications and adherence of all statutory requirements.

• Participate and contribute to potential process improvement areas.

• Review potential system and process enhancements as required Allocations of funds (EFT or Cheque) received from client, broker or insurance company by researching relevant payment information received.

• Booking of commissions against relevant client/policy in the system on basis of documentation received from Insurance companies.

• Liaise with client managers and Insurance companies for resolving discrepancies and unallocated cash.

• Timely clearance of return commissions to Insurance companies to avoid any potential penalties

• Following Procedures, Client / Insurance Companies specifications and adherence of all statutory requirements.

People Management / Development:

• Work closely with individuals to develop their full potential.

• Help to assess and develop competency levels to make sure team members have the expertise needed to add value to the business.

• Proactive identification of performance issues. Create action plans and coach to improve performance.

• Ensure all tasks are completed by staff with accuracy and within the Service Level Agreement (SLA)

• Support Training and Mentoring of new hires as required

What You’ll Bring

We’re looking for a driven individual with strong interpersonal skills who’s eager to join a dynamic, global organization.

• 3-5 years of relevant experience, preferably in Accounting/Finance.

• Fluency in English and Portuguese, plus proficiency in another European language (B2-C1 level in Spanish/French/Italian/German).

• Excellent written and verbal communication skills in English.

• Advanced Microsoft Office 365 skills (Excel, Word, PowerPoint).

• Preferred knowledge of the insurance industry.

• Strong business communication, time management, and logical thinking skills.

• Ability to influence stakeholders and maintain attention to detail.

• A collaborative team spirit.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.

• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.

• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.

• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.

• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.

• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.

• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.