Aon is Looking for an Account Specialist – Account Receivables

Do you have experience with finance and accounting? This might be the role for you!

We currently have a career opportunity for an Onshore Account Specialist to work either virtual or hybrid out of our Lincolnshire, IL office.

Your impact as an Account Specialist:

As an Onshore Account Specialist, you will work with one of our 5 regions to manage and own aged Account Receivables and aged Cash on Account.

This position reports to the Associate Director, Client Service Unit, but is required to follow the direction of a senior staff member and maintain effective and productive relationships with both internal and external clients.

Duties and Responsibilities:

Cash on Account (COA):

• Unidentified cash/payment or partial payments will be escalated to Onshore if not resolved Offshore after 7 days. Onshore will work with AST to identify how to apply and will contact the client directly as needed. Onshore/Offshore will create SR for cash reapplication.

  Accounts Receivable:

• Offshore research AR aged 45 days + and validates credit invoices. Onshore will assist when AST is not responding, or AST has questions on resolution.

• Collection: Clients exempted from Automated Reminders - Offshore will send soft collection email and process client’s feedback (In Dispute, Payment Plan Needed or Cash Application) & Clients with Automated Reminders – Onshore will call client and process client’s feedback (In Dispute, Payment Plan Needed or Cash Application)

  Client Contact:

• Onshore will work with AST to confirm correct client contact - Offshore via email & Onshore via email and/or phone calls.

  Client Checks Sent to Offices, Not Remittance Address:

• Onshore to obtain checks from offices and contact client to provide remittance instructions for future payments

  Meetings/Reporting:

• Onshore to provide reporting and hold meetings with CSDLs, Directors, ADs, Controllership, PASC and Genpact

  Carrier Relations:

• Offshore/Onshore Review Carrier Delinquency Reports (i.e., Current Travelers Project) & Onshore Review/Resolve Carrier Pay to Issues

  Requirements

• 1 – 3 years of accounts receivable experience or relevant experience in a finance/accounting role.

• Ability to effectively communicate both verbally and written with external and internal clients on client servicing activities

• Must have strong Excel skills to import/export data, strong Word skills.

• Successfully operates in a fast-paced output driven environment that requires staff members to multi-task, react quickly and perform task that are not routine.

• Must maintain appropriate insurance brokers license or obtain within 6 months of hire.

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

  For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

  Pay Transparency:

  The salary range for this position is $55,000 - $80,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

  Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

  #LI-HYBRID

  #LI-REMOTE

  2547521

  Aon is Looking for an Account Specialist – Account Receivables

  Do you have experience with finance and accounting? This might be the role for you!

  We currently have a career opportunity for an Onshore Account Specialist to work either virtual or hybrid out of our Lincolnshire, IL office.

  Your impact as an Account Specialist:

  As an Onshore Account Specialist, you will work with one of our 5 regions to manage and own aged Account Receivables and aged Cash on Account.

  This position reports to the Associate Director, Client Service Unit, but is required to follow the direction of a senior staff member and maintain effective and productive relationships with both internal and external clients.

  Duties and Responsibilities:

  Cash on Account (COA):

• Unidentified cash/payment or partial payments will be escalated to Onshore if not resolved Offshore after 7 days. Onshore will work with AST to identify how to apply and will contact the client directly as needed. Onshore/Offshore will create SR for cash reapplication.

  Accounts Receivable:

• Offshore research AR aged 45 days + and validates credit invoices. Onshore will assist when AST is not responding, or AST has questions on resolution.

• Collection: Clients exempted from Automated Reminders - Offshore will send soft collection email and process client’s feedback (In Dispute, Payment Plan Needed or Cash Application) & Clients with Automated Reminders – Onshore will call client and process client’s feedback (In Dispute, Payment Plan Needed or Cash Application)

  Client Contact:

• Onshore will work with AST to confirm correct client contact - Offshore via email & Onshore via email and/or phone calls.

  Client Checks Sent to Offices, Not Remittance Address:

• Onshore to obtain checks from offices and contact client to provide remittance instructions for future payments

  Meetings/Reporting:

• Onshore to provide reporting and hold meetings with CSDLs, Directors, ADs, Controllership, PASC and Genpact

  Carrier Relations:

• Offshore/Onshore Review Carrier Delinquency Reports (i.e., Current Travelers Project) & Onshore Review/Resolve Carrier Pay to Issues

  Requirements

• 1 – 3 years of accounts receivable experience or relevant experience in a finance/accounting role.

• Ability to effectively communicate both verbally and written with external and internal clients on client servicing activities

• Must have strong Excel skills to import/export data, strong Word skills.

• Successfully operates in a fast-paced output driven environment that requires staff members to multi-task, react quickly and perform task that are not routine.

• Must maintain appropriate insurance brokers license or obtain within 6 months of hire.

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

  For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

  Pay Transparency:

  The salary range for this position is $55,000 - $80,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

  Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

  #LI-HYBRID

  #LI-REMOTE