Job Description

Founded in 1938, Wilcox Medical Center is a not-for-profit medical center dedicated to providing the Kaua‘i community with accessible quality health care. The largest medical center on Kaua‘i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs, including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 18-bed emergency department serves as the island’s Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. Wilcox is the first American College of Surgeons-verified Level III Trauma Center in the state of Hawai‘i. Wilcox is part of Hawai‘i Pacific Health, one of the state’s leading health care systems and a not-for-profit health care organization with medical centers, clinics, physicians and other caregivers working together to create a healthier Hawai‘i.

A hospital cannot function well without an excellent Revenue Cycle department. The Revenue Cycle team at Hawai‘i Pacific Health manages the processes and technologies associated with the initial patient registration through the collection of the amounts due. Like an engine, the healthcare industry’s revenue cycle has many moving parts and the Revenue Cycle team is comprised of business minded, forward thinking, efficient and analytical people who are dedicated to building a high powered revenue management team that is vital and useful to the organization.

If you are organized, meticulous and have a gift for accounts management, you could be the ideal candidate for this position. In this role you will perform billing and account follow-up activity for a generally fixed portion of the accounts receivable cycle. This includes: accurate and timely preparation and submission of claims and statements to third party payers and patients/guarantors; follow-up on accounts receivables with third party payers and patients to complete the insurance collection process; and handling third party payer and patient questions/concerns appropriately. We are looking for someone motivated and self-directed with excellent organizational and customer service skills and a commitment to creating a healthier Hawai‘i.

Location: Wilcox Medical Center, Lihue, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: ILWU

Exempt: No

Minimum Qualifications: High school or equivalent. Six (6) months of billing or collections experience. Working knowledge of health insurance processing and knowledge of CPT and ICD codes.

Preferred Qualifications: Course in Medical Terminology. Course in Medical Records Coding.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Position Patient Account Rep - Hosp Insurance Collections

Category Administrative

Employment Type Employee

Location Wilcox Medical Center, Lihue, HI

Req ID 25760