Introduction

At IBM, our Agile Delivery Manager / Scum Masters excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Scrum Master, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

This role is suitable for a strong problem solver. You will be working closely with the senior management team and Head of Operations, to support in delivering key projects for the business. The role could involve:

• Collecting/extracting data from internal systems and formatting data in Excel / Power BI

• Performing repeatable tasks including auditing records, facilitation of action lists, and providing support for the CIC management team.

• Supporting with the administration of new starters.

• Adhoc tasks to support business events or others.

Required Technical and Professional Expertise

• Scrum Master certification (CSM PSM I)

• Experience playing the Scrum Master role for at least two years for a software development team diligently applying Scrum principles, practices, and theory.

• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution continual improvement, empowerment, and increasing transparency.

• Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (for example: numerous Burndown techniques numerous Retrospective formats handling bugs etc)

• Knowledge of other Agile approaches: XP Kanban etc.

• Knowledge and/or experience with widely successful Agile techniques

• Provides internal business support through tracking and auditing business processes which will require good skills in MS Word, Excel, Outlook mail, and a general understanding of web-based systems.

• Compiles and formats data from various business systems to provide dashboards and reports to the business or facilitates tracking of business processes, which will require good skills in Excel functions such as pivot tables, charts, and v-look ups.

• IT project administrators may work closely with other corporate departments, such as HR and legal.

Preferred Technical and Professional Expertise

• Manage delivery through all GDS assessments and phases from Discovery through, alpha, Private beta, Public Beta, and transition to live.

• Apply the most appropriate Agile and Lean tools and techniques (e.g. Scrum, Kanban, XP - extreme programming)

• Build and maintain teams, ensuring they are motivated, collaborating, and working well

• Responsible for Integration of the Digital delivery plan with the wider Project plan

• Identify obstacles and help the team to overcome them

• Focus the team on what is most important to the delivery of products and services

• Encourage and facilitate continuous improvement of the delivery team

• Coach and mentor both team members and others

• Actively participate in client craft communities, sharing IBM best practices and thought leadership.

• The complexity or breadth of products or teams will vary in this role, depending on the context.

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.