• Manage execution of customer orders o Timely coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed o Update CRM ACTIVITIES and NOTES promptly and maintain accurate data after each telephone call and email communique to also include uploading photos and scanned documents o Ensure adherence to applicable DOT regulations and Federal, State and Local laws • In managers absence or through managers direction calculate and offer flat fees on orders by way of emailing the bid sheet to all ICs • Manage Storage Facility (where applicable) o Manage on a daily basis the storage vehicle facility location - numbers of vehicles in and out of the storage facility to customers, detail shops and repair shops using VIN and order verifications • Checking vehicle in and out o Reviewing vehicles and noting damage & issues o Taking inventory of any items left in vehicle • Moving vehicle in and out of lot o Bring vehicle into secure lot when Drivers drop them off o Bring vehicle out of lot and having them stage for Drivers to pickup • Inventory o Accounting all cars are on the lot o Ensuring vehicle are starting an and communicating issue to our HQ to have them address before they are reactivated.