Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Underwriting

Target Openings

1

What Is the Opportunity?

Join Travelers Europe as a Managing Senior Underwriter in our Business Insurance team in Leeds and/or Manchester.

Underwriters are primarily responsible for the successful retention of business through thorough technical underwriting knowledge and effective relationship management.

This role is responsible for: being the primary underwriter for the management and underwriting of allocated renewal book in accordance with underwriting authority for an assigned broker panel; having secondary responsibility, supporting the Development Underwriter, producing and writing new business from assigned broker panel in accordance with underwriting authority; making sound underwriting decisions; supporting Branch in consistently achieving financial plan (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior service, business retention and responsiveness to new business submissions; interacting and collaborating with the team, Regional Underwriting Offices, Market Segment Colleagues and other critical internal/external business associates; delivering a service delivery to brokers and clients in accordance with Travelers standards; working with Regional manager in providing leadership and coaching to more inexperienced individuals within the team to help foster a successful and driven team ethos.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

This role is eligible for a £2,500 new joiner referral bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus

What Will You Do?

• Underwrite and assess risk to maximise business growth and profitability for allocated broker panel. Make appropriate decisions within own underwriting authority in addition to considered, intelligent and complete recommendations to technical underwriting/business leadership.

• Consistent with Travelers Insurance Company Limited (TICL) underwriting principles, underwrite more complex accounts and risks and consider different approaches toward risks to maximise profitability (e.g., pricing, retention, endorsements, limits, indemnity, security)

• Make prompt, sound decisions within underwriting authority and based on appropriate underwriting information. Negotiate terms and conditions consistent with underwriting requirements and service.

• Understand and execute Travelers' underwriting strategies and principles to produce budgeted results.

• Working with Development Underwriter on same broker panel, continuously manage book of business, maintaining quality of business, growth and profit.

• Accountable for accurate underwriting documentation and information in account management systems and adherence to Travelers' documentation standards.

• If a Subject Matter Expert for a nominated Product / Initiative, provide local and national expertise, coaching, direction and leadership to ensure successful meeting of growth and profit objectives.

• Actively engage and seek out training opportunities to further develop underwriting expertise.

• Develop and leverage broker/client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and customer visits/meetings) in support of business objectives.

• Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis on increasing marketing and sales activities outside the office. Work tactically with brokers to ensure they have an appropriate level of understanding of TICL goals and objectives.

• Seek out and maintain collaborative relationships with colleagues in other business units and regions to foster business development across Travelers.

• Actively participate in regularly scheduled regional and product underwriting and/or sales meetings.

• Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards.

• Provide leadership and coaching to help achieve underwriting, sales and production goals and work towards strategic objectives.

• Carry out Underwriter File reviews on allocated accounts, provide coaching and ensure completion of file breaches.

• Provides guidance, mentoring and coaching for a small team of underwriters. Ensures that they are supervised and meet the competence levels required for the their roles.

• Each individual has responsibility for:

• Acting in accordance with Travelers Companies' Code of Business Conduct and Ethics, Business Excellence Policy and all HRpolicies and procedures.

• Delivering high quality service to brokers and customers in line with our service standards.

• Complying with all legal, insurance, regulatory, Lloyd's and Sarbanes Oxley rules and guidelines.

• Acting at all time in compliance with the Treating Customers Fairly outcomes.

• Working as a team with colleagues within the Company and the Enterprise.

• Developing strong relationships with our key supporting brokers and customers and all other key external stakeholders.

• Adhering to the Company's policies and procedures.

• Keeping adequate records of all transactions undertaken with brokers, customers, and all other parties.

• Continually looking for improvement both from a personal and business perspective.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Proven experience in underwriting.

• General knowledge of the local insurance marketplace.

• Thorough knowledge of organisational and regulatory rules, policies and procedures and effectively employs that knowledge in day to day work activities.

• General knowledge of technical underwriting.

• Advanced knowledge and ability required in respect of analytical thinking, judgment, decision making, communication and strong team work. Demonstrates advanced ability in retention activities.

• Demonstrates advanced ability in the areas of customer focus and positive broker interaction.

• Demonstrates intermediate knowledge and ability in respect of Microsoft Office systems including Excel and Powerpoint.

• Typically demonstrates intermediate relationship management skills.

• Demonstrates emerging leadership capabilities and effectively manages all facets of staff performance.

• ACII qualification preferred.

What is a Must Have?

• Previous experience of underwriting in Property and Casualty classes of business.

• Incumbents are required to hold a full, valid driving licence.

What Is in It for You?

• Private Medical Insuran ce: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.

• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.

• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.

• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .