Reference #: 4556146 THE POSITION This position, in the Bureau of Community Health Systems, supports the organization's mission of providing infrastructure for the implementation of core public health functions in a high quality, effective and responsive manner.  The Clerical Assistant 2 will field all customer calls and provide clerical support to the District Office in Lebanon County and the State Health Centers.

If this sounds interesting to you, apply today to join our team!

DESCRIPTION OF WORK In this position, you will answer calls using BCHS and DOH policies and procedures and knowledge of agency, local government, community, and commonwealth programs to provide information and referral on DOH programs to the general public. You will also log calls to the Health Database to provide measures on health program activities. In addition, you will refer calls to other agencies as appropriate, as well as provide appropriate referrals to community resources to meet the identified needs of the client.

The Clerical Assistant 2 will provide clerical support to professional staff who develop, coordinate, and provide educational programs to increase community and professional awareness and knowledge of public health issues (e.g., support for health fairs, clinics, and disease/animal bite investigations).  This position will provide clerical support for clinics and assigned clinical services using DOH procedures to ensure a customer-oriented clinic is communicated, run, and documented to program staff as required.  Additionally, the Clerical Assistant 2 will provide clerical coverage to State Health Centers as assigned to ensure adequate clerical coverage.

Interested in learning more?  Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment. Work hours are 8:00am to 4:00pm, Monday - Friday, with a 30-minute lunch. Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $34,621.00 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training. Other Requirement: You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports.  See hiring agency contact information. You must pass a background investigation. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.  Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date.  Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for acco modations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.