Job Information
Dartmouth Health Patient Care Assistant with the Emergency Department in Lebanon, New Hampshire
Overview
Our Emergency Department unit has 43 beds staffed by RN’s, LPN’s, Paramedics, EMT’s, and LNA’s. We are the only Level 1 Trauma Center in the state of NH and work closely with our system affiliates to accept patients requiring critical/neurological/cardiac/obstetrical/medical or trauma care. Our unit sees a large volume of referrals, transfers and trauma consults from outside facilities, and provides services for the local community. We see 31,000 patients annually to include neonates through geriatric populations in various states of health, often times with multiple diseases processes. Our nurses are trained for resuscitation, acute care, outpatient care, trauma care, mental health and are proceduralists delivering bedside moderate sedation. A typical day for a nurse would involve assisting in a fracture reduction for an adult skier injury, caring for a pediatric patient with uncontrolled asthma, managing a homeless victim found unresponsive in the snow in need of resuscitation, and caring for a cardiac arrest or stroke victim. Emergency Nursing is a specialized area of practice that is both independent and collaborative, requiring the continual acquisition and application of a specialized body of knowledge and skills. This demands a broad scope of practice to promptly deliver emergency, urgent, and non-urgent care to patients of all ages and from all cultural backgrounds. Emergency nursing care is episodic, primary, and typically acute, but may be chronic in nature requiring knowledge and skills to care for patients of all ages, acuities, and physical or psychological conditions.
ROTATING SHIFTS:
7a to 7P, 10a to 10p, 11a to 11p, 1p to 1a, 7p to 7a
Under the direction of the nurse leader, provides assistance with clerical, non-clinical tasks. These tasks can include, but are not limited to, ensuring that the clinical areas are well-supplied and stocked, and the patient care area is clean and ready for patients. This position requires the ability to work in a fast paced, detailed environment with an emphasis on team work and prioritizing responsibilities. This individual may have direct access to drug products and secure medication areas (not to include controlled substance locations) in order to manage the storage, handling, and disposal of medications consistent with the Medication Storage and Handling Policy
Responsibilities
Acts as front line representative of the patient care area.
Performs various tasks to ensure the patient care area is well supplied including ordering and obtaining supplies, re-stocking supplies and monitoring for outdates
Maintains a clean and safe environment by caring for, and cleaning equipment, maintaining cleanliness of patient/clinic rooms, work areas, and keeping hallways clear of clutter
Performs low-level disinfection, and is aware of infection prevention principles
Perform quality checks of point of care testing machines
Checks emergency stations daily and if appropriate, checks and records medication refrigerator temperatures
Escorts patient throughout building as needed; assisting with wheelchairs as needed
Answers telephone calls and assists in the overall functioning of the department
Prepare patient forms with demographic information
Delivers specimens to the laboratory and runs errands to other departments
Participates in continuous regulatory readiness activities and employs safety standards such as repeat back, SBAR, and huddle attendance
Participates in medication conveyance per Medication Storage and handling policy
Performs other duties as required or assigned
Additional Key responsibilities for clinic/outpatient settings:
Greets patients and assist with the rooming of patients
Prepares patient, room and equipment for procedures and exams
Assists patients in completing questionnaires
Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements
Additional Key responsibilities for inpatient settings
Participates in admission process for patients including room set up after EVS clean to ensure room is ready for the next patient
Greets patient upon arrival and completes standard admission tasks
Prepares patient, room and equipment for procedures and exams
Participates in assisting the patient with readiness for discharge, gathering patient belongings, including items from pharmacy or the safe, assist patient with getting dressed
Completes room strip down after discharge
Returns medications to pharmacy return bin from medication cart
Completes hourly rounding on all assigned patients for patient experience to include safety checks per unit standards utilizing a rounding script/checklist
Delivers meal trays and set patients up to eat
Sets patients up and assists patients with the completion of personal care and provides clean hospital gown and changes linens
Performs patient sitting for patients requiring 1:1 observation after successful completion of required learning activities
Assists with lifting, positioning, and dressing of patients
Answers call lights and directs patient needs to appropriate resources
Stocks equipment from central locations to nurse server as needed
Qualifications
High school diploma (or GED) strongly preferred.
The ability to function in a fast paced work environment with excellent organizational, customer service, and prioritization skills required.
The ability to work collaboratively with a multi-disciplinary team to provide high quality care to patients
Required Licensure/Certifications
BLS certification required within 30 days of employment
Area of Interest:Allied Health;
FTE/Hours per pay period:0.90 - 36 hrs/per week;
Shift:Rotating;
Job ID:24412;
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
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