Overview

Performs analysis functions to assist in the development and implementation of new Laboratory Information Systems (LIS) and related applications, the revision of existing systems. Defines, troubleshoots, and solves software and system analysis assignments using established system analysis techniques.

Competency in 2-3 of the functional areas below is required.

• Hardware/Networking/Desktop software

• Core Lab

• Microbiology

• Molecular

• Transfusion Svcs

• Anatomic Pathology

• Advanced Features – Billing workflows/report writing/Rules/Advanced system configurations

• Interfaces/Middleware

Responsibilities

• Functions as liaison with other IS teams and business partners and maintains project tracking information.

• Demonstrates an understanding of the technical aspects of applications, as well as the operational details, work flows and how applications are used in the department.

• Provides analysis functions in support of new or upgraded vendor, in-house computing systems and special projects. Participates in requirements gathering and documentation.

• Participates in the development, testing and follow-up evaluation of system design and projects.

• Assists departments in applications system management functions. Develops a system to ensure the effective maintenance of security for all applications supported.

• Co-lead project(s) associated with the application with oversight by their lead/supervisor/manager. Communicate technical updates to the team.

• Second and third level support (including maintenance activities). Independently triage and resolve level 1 and level 2 support issues.

• Provides training and assistance to team members.

• On-call rotation and some project work requiring off hours, weekend, and holidays.

• Performs other duties as required or assigned

Qualifications

• Bachelor’s degree in Computer Science or related subject matter with three (3) years of relevant work experience or the equivalent required.

• Organizational, analytical, and self-motivational skills are essential.

• Exercises strong verbal, written, and listening skills to communicate effectively with peers, supervisors, and internal customers.

• Demonstrates work qualities of attention to detail, motivation, and dependability.

• Ability to make decisions independently, but works within a team environment to provide support to the department.

• Handles fluctuating workloads while working within deadlines.

• Project management and application testing skills are desirable.

Required Licensure/Certifications

• None

• Remote:Fully Remote;

• Area of Interest:Information Systems/Technology;

• FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week;

• Shift:Day;

• Job ID:27761;

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.