Description

We are offering a contract to permanent employment opportunity for an Administrative Assistant in Lawrence, Massachusetts. As an Administrative Assistant, you will be a crucial part of the team, managing a variety of tasks to maintain smooth operations and provide exceptional customer service.

Responsibilities:

• Fielding inbound calls, acting as the first point of contact for our clients and customers.

• Providing top-notch customer service, addressing customer inquiries, and resolving any issues.

• Accurate data entry to maintain customer records and process applications.

• Managing email correspondence, ensuring prompt and detail oriented responses.

• Coordinating inbound and outbound calls to facilitate effective communication.

• Utilizing Microsoft Excel, PowerPoint, Word, and Outlook to complete daily tasks.

• Scheduling appointments, managing calendars, and ensuring all meetings are well coordinated.

Requirements • Proven experience in handling inbound calls in a detail-oriented manner

• Demonstrated customer service skills, with the ability to address and resolve customer inquiries

• Proficiency in data entry, with a focus on accuracy and speed

• Experience in email correspondence, ensuring detail-oriented and prompt responses

• Ability to manage both inbound and outbound calls efficiently

• Proficiency in Microsoft Excel, with the ability to create spreadsheets and perform complex calculations

• Experience with Microsoft Outlook for managing emails, contacts, and schedules

• Proficiency in Microsoft PowerPoint, with the ability to create engaging presentations

• Experience with Microsoft Word for drafting and editing documents

• Demonstrated ability to schedule appointments, manage calendars and coordinate meetings. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .