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Robert Half Commercial Account Specialist in Laurel, Md, Maryland

Description

Robert Half has a new direct-hire opportunity for a Commercial Account Manager. You will be responsible for managing key client accounts and play a pivotal role in managing customer service related inquiries, maintaining current product knowledge, and ensuring exceptional customer satisfaction. This position requires a proactive individual with strong technical skills and a deep understanding of manufacturing processes and industry trends.

Key Responsibilities:

  • Develop and maintain strong relationships with commercial clients to understand their needs and objectives.

  • Act as the primary point of contact for client inquiries, issues, and escalations, ensuring timely resolution and client satisfaction.

  • Client order entry and prepare quotes for product solutions

  • Identify opportunities for growth within existing accounts by understanding client businesses, market trends, and competitive landscapes.

  • Collaborate closely with cross-functional teams including sales, marketing, operations, and product development to deliver comprehensive solutions that meet client requirements.

  • Stay informed about industry trends, market conditions, and competitor activities to identify opportunities for business development.

    Requirements

Qualifications:

  • Bachelor’s Degree preferred, but not required

  • Proven experience as an Account Manager, Sales Representative, or similar role within the manufacturing industry preferred

  • Strong understanding of manufacturing processes and technical products/services.

  • Demonstrated ability to build and maintain relationships with key stakeholders at all levels of an organization.

  • Excellent communication, presentation, and negotiation skills.

  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.

  • Strategic thinker with a proactive and solution-oriented approach to problem-solving.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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